Premiere Atlanta Builder, Brayson Homes Returns to AVID Ratings for Customer Loyalty Management
Madison, WI - Released January 30th, 2008
AVID Ratings™ has been selected as the customer loyalty management provider for Brayson Homes of Suwanee, Georgia.
As Brayson Homes builds on their commitment of customer service excellence, they now have a customer feedback measurement tool that will assist them in providing the homebuyer with the ultimate home buying experience. With AVID Ratings’ on-demand reporting tool their team will be able to track in-depth customer survey results easier and faster than ever before. As a result they will be able to provide their customers with better service and reliability which will lead to increased referrals and repeat business.
A family-owned company, Brayson Homes has been building homes throughout Atlanta and surrounding cities for more than 30 years. They presently build in 11 Georgia counties and most recently made the move into Greenville, South Carolina. With a promise of providing quality homes and a great passion for their work, Brayson was recognized as one of Atlanta’s 2007 Top 25 Home Builders by Atlanta Business Chronicle.
About AVID Ratings
Founded in 1993, AVID Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational consulting, and proprietary solutions to the home building industry. Serving over 500 companies throughout the United States and Canada, AVID Ratings maintains the largest homebuyer survey database in the home building industry. AVID Ratings assesses homebuyers’ experiences and then provides focused business solutions and training to improve referrals, margins, and long-term customer loyalty.