Publications

"Building a Solid Base"
Constructech - CT Today Residential, February 25, 2008

"Are Your Customers Happy?"
Constructech - CT Today Residential, September 4, 2007

"Front & Center: Veridian Design Studio Demonstrates Both Style and Substance"
Builder Design Center Magazine, First Quarter 2007

"Top Designs for Customer Satisfaction"
HGTV Pro, March 2007

"The Green Company Becomes 1st Builder to Win Three of the Home Building Industry's Most Coveted Awards in One Year"
PR Newswire, March 2007

"Home Builders Cater to Cultural Differences"
Professional Builder, March 2007

"Aiming for Satisfied Customers Is Not Good Enough"
Nation's Building News, February 2007

"Customer Satisfaction Ratings: Does Your Score Really Matter?"
BuildTopia eBulletin, December 2003

"History Maker Measures Up"
Professional Builder, October 2002

"Measuring Quality to Keep Fine-Tuning"
Professional Builder, October 2002

"Partnering Pays Off in Trade Relations"
Professional Builder, October 2002

Results: The 2002 National Homeowner Satisfaction Remodeler Study
Professional Remodeler, September 2002

"NHST Award Results: Remodelers"
Housing Zone, September 2002

"Your No. 1 Asset"
Professional Remodeler, September 2002

"New Does Not Mean Perfect"
Realty Times, March 2002

"Buyers Relentlessly Pursue Big Homes"
Detroit Free Press, March 2002

"Customer Satisfaction"
Nation's Building News, February 10, 2002; Reprinted with permission.

"Claes Fornell: Customer Science"
Professional Builder, February 2002

"Satisfied Customers Mean More Closings"
Professional Builder, July 2001

"Quality Enabled E-Home Sales,"
Professional Builder, August 2000

   Return to Top        Contact Us