4.7

Move-In Experience Survey (30-90 days post move-in)

2801 CUSTOMER REVIEWS

  • 5 star

    79.5%

  • 4 star

    12.4%

  • 3 star

    4.4%

  • 2 star

    1.6%

  • 1 star

    2.1%

4.6

Quality of Home

4.6

Quality of Experience

4.6

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

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Cherry Pines - LN, March 2024

5

Review of Overall Experience

Our overall home buying experience has been one of professionalism and service excellence. Tommy was our first point of contact when we began this process and from the gecko not only was he responsive, knowledgeable and courteous, he also ensured our questions were answered and stepped in to help address any concerns we had during the entire process. He's a true professional and you can tell he prides himself in providing the best customer experience. As we started to come to the end of the home buying process, Construction Manager Cole walked us through our home and not only took the time to explain the features of the home but was present for us, as we reviewed any items that needed to be addressed and building a unique home buying experience. Cole has been instrumental in helping us navigate any challenges that has come up and he has done so with professionalism and responding efficiently to communication. Both Cole and Tommy have ensured we came away with a complete product and has done so with ease and patience. Thank you, Tommy and Cole, for your excellent customer service and making this home buying experience a pleasure. We love our finished product [redacted]!

McClendon Park Village, March 2024

5

Review of Overall Experience

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