I absolutely loved my experience from start to finish. The only difficult thing was the underwriting process. The underwriter wanted multiple things and would add things on the to do list frequently. We had to provide the underwriter with the same documents multiple times. Besides that, I enjoyed the process and the service.
My experience was excellent overall. The sales team did a fantastic job, keeping me updated on my home's progress and responding promptly. The builder addressed all the items on my punch list, ensuring top-notch quality. The loan officer was extremely helpful and accommodating. My only issue was with the loan process, which was cumbersome and involved a lot of paperwork, my credit score dropping from 800 to 600. Despite this, I regard this builder as the best I've encountered, both in terms of the quality of their work and their commitment to customer satisfaction.