We bought an Aberdeen II floor plan in Gideon Grove II in Rockwall. The customer service provided by Teri and Rick has been excellent. In general, we like the home, but have a few issues with the design that could be improved: 1. The garages aren't wide and deep enough for trucks. 2. The fireplace in the living room is right in the middle of the entertain wall. There are TV connections above and to the side of the fireplace. 3. The outside AC condenser should have been located in the behind the third car garage, as there is no room to access the backyard with a lawnmower.
Excellent
The purchasing experience was seamless from the time I first saw the home to closing. Even after closing they were extremely responsive and made sure everything was in working order and that I was completely satisfied.
Respondent had no comments.
Our new home in Gideon Grove in Rockwall is awesome. Teri as our salesperson took care of every detail and was very responsive with timelines, process, updates and answering questions. She was very knowledgeable about the company, the homes, and letting us know what to expect. We could not be happier with the result as it is combination of a great plan, great people, and our design selections. Steve our builder was also exceptional. He was very thorough. He delivered a great product with virtually no punch items as he took care of them along the way and responded to any questions or concerns, we brought. We are a very happy and satisfied customer at this point and look forward for that to continue.
Respondent had no comments.
everything went on smoothly
Great people, easy to work with, care about their customers
Respondent had no comments.
best experience ever. thank you heidi. you've helped us in every step in this journey. thank you