Respondent had no comments.
Respondent had no comments.
I liked Sterling homes house layout but the number of windows are less. My home doesn’t have a window in den, stairs, laundry,and there is a single window in bonus room. Though, everything is excellent but less number of windows made me upset. I thoroughly understand the zero lot concept . But there is a side entrance too in the basement. If there is a side entrance to basement then there could be more windows on the side of the house that is yours. Rest everything is good.
Respondent had no comments.
It was an awesome experience with the staff of your company.
My overall experience with Sterling Homes has been great, I can’t say anything bad. My gutter was incomplete, but the ServiceQ guy came by today and said that it would be fixed. No complaints from the first 30 days of ownership.
I had the pleasure of working with Elena as my home builder sales representative, and I must say she was absolutely amazing! Her exceptional communication skills truly set her apart. From the initial consultation to the final stages of the home building process, Elena was always there to answer any questions I had and provide updates promptly. Her clear and concise communication made the entire experience smooth and stress-free. I greatly appreciate her professionalism and dedication to ensuring that I was well-informed every step of the way. If you're looking for a home builder sales representative who truly cares about her clients and excels in communication, I highly recommend Elena!
Respondent had no comments.
We're sorry to hear that your experience with us fell short of expectations. We value your feedback and would like to learn more about what went wrong so we can address any issues and improve our service. Please reach out to us directly at customersupport@sterlinghomesedmonton.com so we can discuss your concerns further. Thank you for bringing this to our attention.
Hazel the sales rep was very helpful during our buying experience.
Respondent had no comments.