There are many best practices and technologies that builders can adopt to attract more buyers to their new construction homes. The Zillow Group Advantage Program — an exclusive network of preferred partners and services that our builder customers can leverage at discounted or pre-negotiated rates — is designed to put more of these resources at your fingertips.
Paul Cardis, chief executive officer of Avid Ratings and co-author of “Service Certainty: The Secret to Customer Loyalty,” spoke to Zillow Group about how the customer experience impacts the building industry.
By Nancy Robbers, Zillow