Avid Service Award™ Honors Top Home Building Employees in U.S.

Madison, WI – Released January 31, 2014
Avid Ratings proudly announces the second annual 2014 Avid Service Award™, Best Employees in Customer Satisfaction Nationwide.
Home building employees who scored above the top 5th percentile in customer satisfaction are recognized from among thousands of employees rated in the Avid Ratings GoSurvey® program. Exemplary employees in Sales, Design, Construction and, for the first time, Customer Service, are presented the Avid Service Award™ for their achievements in delivering outstanding service to customers.
“The Avid Service Award is the first award program to honor exceptional home building employees located throughout the U.S.,” says Paul Cardis, CEO and founder of Avid. “We are proud to recognize these special individuals, professionals who commit themselves every day to delivering exceptional homes and ensuring every home owner is thoroughly delighted with the major investment they’ve made.”
The winners of the 2014 Avid Service Award™ were selected according to customer satisfaction scores directly tied to performance on the Avid survey, provided they had a representative sample of more than 12 completed surveys over a 12 month period. The results were based on surveys taken by customers who closed on new homes between July 2012 and June 2013.
Each award winner will be provided a media kit that will include the official Avid Service Award™ trademark that the employee may display in their email signature, on their letterhead and as a lapel pin they may wear.
The winners of the 2014 Avid Service Award™ include (listed in company order):
2014 Best Sales Counselors in the U.S.:

    Ashley Young Baker
Residential New York Metro
    Brad Cherry
Destination Homes
    Matt Evans
Destination Homes
    Shane Ford
Harbor Homes
    Amy Bass
Ideal Homes – South
    Cheli Porter
Ideal Homes – South
    Kim Maksimik
Korndoerfer Homes
    Alison Crawford
Mattamy Homes Carolinas
    Dana A. Keck
Mattamy Homes Carolinas
    Mary J. Severin
Mattamy Homes Carolinas
    Sarah O’Rourke
Mattamy Homes Jacksonville
    Susan Fredrickson
Mattamy Homes Jacksonville
    Jennifer Ibrahim
Mattamy Homes Minnesota
    Katie Brown
Mattamy Homes Minnesota
    Margaret Johnson
Mattamy Homes Minnesota
    Mark Rognrud
Mattamy Homes Minnesota
    Kelly Brown
Mattamy Homes Phoenix
    Frannie Metcalfe
Meritage Homes – Active Adult
    Diane Hartman
Meritage Homes – Austin
    Ranee Williams
Meritage Homes – Austin
    Angel Boales
Meritage Homes – Dallas/Fort Worth
    Tim Corsaro
Meritage Homes – Denver
    Diane Zamora
Meritage Homes – Houston
    Sheila Panjwani
Meritage Homes – Houston
    Cassie Campanale
Meritage Homes – N. California
    Diana Coykendall
Meritage Homes – N. California
    Dustin Corin
Meritage Homes – N. California
    Haiyan Parks
Meritage Homes – N. California
    Harvey Edwards
Meritage Homes – N. California
    Paula Madison
Meritage Homes – N. California
    Sandra Mejia
Meritage Homes – N. California
    Heather Hutchinson
Meritage Homes – Orlando
    Pasquale Natale
Meritage Homes – Orlando
    Brandye Kotchka
Meritage Homes – Phoenix
    Kirsten Smith
Meritage Homes – Phoenix
    Megan Aldrich
Meritage Homes – Phoenix
    Tom Watkins
Meritage Homes – Phoenix
    Adrienne Mickels
Meritage Homes – Raleigh
    Tinishia Pugh
Meritage Homes – Raleigh
    Roberto Gonzalez
Meritage Homes – S. California
    David Luther
Mungo Homes
    Brandy Jenkins
Mungo Homes – GA
    David Poore
Mungo Homes of NC
    Vicky Warren
Mungo Homes of NC
    Louann Niehaus
Pardee Homes – Inland Empire
    Robert Marks
Pardee Homes – Inland Empire
    Dana Lozow
Richmond American – Denver
    Laura Haase
Richmond American – Denver
    Robert Kenney
Richmond American – Denver
    Buddy Quitorio
Richmond American – Nevada
    Dixie Johnson
Richmond American – Nevada
    Galen Carnicelli
Richmond American – Nevada
    Jon Montgomery
Richmond American – Nevada
    Kaylee Smith
Richmond American – Southern CA
    Corina Gomez
Richmond American – Tucson
    Patricia Shaw
Richmond American – Tucson
    Wendy Davis
Richmond American – Tucson
    Kelly Carson
Sitterle Homes – Austin
    Marty Zurn
The Green Company
    Loraine Chapa
Tilson Homes
    Elaine Dai
Van Metre Companies
    Janice Janson
Van Metre Companies
    Morgen Smith
Van Metre Companies
    Jeff Greenlee
Veridian Homes

2014 Best Project Superintendents in U.S.:

    Jamie Merritt
Harbor Homes
    Brian Smith
Mattamy Homes Carolinas
    Jim Brodnik
Mattamy Homes Carolinas
    Keith Holliday
Mattamy Homes Carolinas
    Kevin Bromund
Mattamy Homes Minnesota
    Nick Spalding
Mattamy Homes Minnesota
    Joe Locastro
Mattamy Homes Orlando
    Steve Crawley
Meritage Homes – Active Adult
    Anthony Munsch
Meritage Homes – Austin
    Gintas Urbonavicius
Meritage Homes – Austin
    Rob Sitran
Meritage Homes – Austin
    Russ Monroe
Meritage Homes – Austin
    Spencer Gordon
Meritage Homes – Austin
    Jeremy Johnson
Meritage Homes – Dallas/Fort Worth
    Kirk Conder
Meritage Homes – Dallas/Fort Worth
    Ryan Geick
Meritage Homes – Houston
    Brandon Pearson
Meritage Homes – Raleigh
    Rusty May
Meritage Homes – Raleigh
    Brad Tilyou
Mungo Homes
    Del Crow
Mungo Homes – GA
    Harron Lee
Mungo Homes – GA
    Fritz Olthof
Olthof Homes
    Dan D’Orazi
Pardee Homes – Inland Empire
    Jeremy Duffey
Pardee Homes – Inland Empire
    Teri Thurbush
Pardee Homes – Inland Empire
    Dennis Shavor
Pardee Homes – Las Vegas
    John Randall
Pardee Homes – Las Vegas
    Monty Fitzpatrick
Pardee Homes – Las Vegas
    Patrick Milks
Pardee Homes – San Diego
    Jarren Carsey
Richmond American – Nevada
    Martha Garcia
Richmond American – Nevada
    Jason Turner
Richmond American – Phoenix
    Jeffrey Fulmer
Richmond American – Phoenix
    Michael Young
Richmond American – Tucson
    Varnado Standifer
Richmond American – Tucson
    Milton Johnson
Richmond American – Virginia
    Logan Cross
Tilson Homes
    Bill Karls
Veridian Homes
    Dave Alberts
Veridian Homes
    Rex Loger
Veridian Homes
    Rodney Stauffacher
Veridian Homes
    Pablo Rodriquez
Vintage Homes

2014 Best Design Counselors in U.S.:

    Dari Roberts
Ideal Homes
    Michael Ridge
Ideal Homes – South
    Holly McGee
Ideal Homes – West
    Sarah Martinez
Meritage Homes – San Antonio
    Lisa Nussbaum
Pardee Homes – Inland Empire
    Carol Buckley
Pardee Homes – Las Vegas
    Robin Woelfel
Richmond American – Colorado Spr.
    Lynne Burns
Richmond American – Denver
    Diana Hall
Richmond American – Southern CA

2014 Best Customer Service Associates in U.S.:

    Kristi Montgomery
Ideal Homes
    Ron Olson
Ideal Homes
    Kristi Cornelson
Ideal Homes
    Spencer Gordon
Meritage Homes – Austin
    Anthony Sequeira
Meritage Homes – N. California
    Prescott Norman
Meritage Homes – Phoenix
    Alan Cecil
Pardee Homes – Inland Empire
    Bill Bruce
Pardee Homes – Las Vegas
    Jim Rampa
Pardee Homes – Las Vegas
    Mark Benrubi
Pardee Homes – San Diego
    Dave Simoncic
Richmond American – Nevada
    Martha Garcia
Richmond American – Nevada
    Bryan Warriner
Richmond American – Southern CA
    Marcos Ramirez
Richmond American – Southern CA
    Shaun Marroquin
Richmond American – Southern CA
    Michael Klinger
Richmond American – Tucson
    Robert Palmour
Richmond American – Tucson
    Varnado Standifer
Richmond American – Tucson
    Kenny Boyd
Richmond American – Virginia
    Rob Keister
Richmond American – Virginia

Avid Ratings
Founded in 1992, Avid Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational strategies, employee training, and proprietary solutions to improve the home buying experience and referral sales. Serving over 2800 companies in throughout North America, Avid maintains the largest customer satisfaction database within the home building industry. Avid assesses homebuyers’ experiences and then provides focused business solutions via its flagship software Avid 3.0 to improve customer engagement, referrals, and overall profitability.
Contact: Melissa Berry, Client Service Manager, 608-239-0354, or via email at melissa.berry@avidratings.com.

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