Highest Customer Ratings
Avid Cup – Highest Customer Ratings For First Year In New Home
This award recognizes the builder with the highest customer ratings throughout North America, across all surveys, from contract signing through one-year of home ownership.
Avid Diamond Award – Highest Customer Ratings Nationwide at Move In of New Home
Builders scoring highest on the New Home Move In Experience™ survey (purchasing experience to first 90 days), are also recognized for their exceptional performance, separately by country (Canada and U.S.) Furthermore, this award is divided into Production and Custom builder categories for each country, recognizing the differences between those types of homes. Builders with more than 12 completed surveys are included in the Production Builder category and builders with between 3 and 12 received surveys are included in the Custom/Small Volume award. (Builders with less than three received surveys are excluded.)
Avid Gold Award – Highest Customer Ratings Per Region at Move In of New Home
Since homebuilding is a local and regional business, the Avid Gold Awards are presented to builders scoring highest on the New Home Move In Experience™ survey (purchasing experience to first 90 days), by region for both countries. Builders that received 12 or more completed surveys are included in this award program.
Avid Benchmark Awards – Top 25% Customer Ratings Nationwide
This award recognizes the 2nd and 3rd place builders that scored among the top 25% of our nationwide database of New Home Move In Experience™ surveys (purchasing experience to first 90 days). Builders who received more than 12 completed surveys are included in this category.