Through detailed discussion, Avid will completely assess your company’s needs in order to develop direct and relevant survey questions. When completed by homebuyers, these surveys produce insights that generate maximum returns. Furthermore, you’ll have access to homebuyer shopping data through Avid’s database–the industry’s largest information hub.
Our straightforward surveys receive high response rates and expose genuine opportunities for improving customer experience within your company. GoSurvey will generate a report on your CX dashboard revealing your score against competitive benchmarks and customer experience trends, while highlighting recurring events so you can take action when needed. These reports automatically update with each new survey, and you’ll even be able to identify and proactively reach out to dissatisfied customers.
Additionally, GoSurvey can be integrated with your GoTours to assess their impact on customer engagement, while premium testimonials can be automatically shared via GoSocial.
GoSurvey is the key to unlocking the proven AvidCX system: Engage, Measure, Market and Win.
Knowledge is power. Let GoSurvey become the most powerful tool for growing your company.