Published April 23, 2020
Last updated May 6, 2020
Avid Ratings proudly announces the 7th annual Avid Service Awards, recognizing the top homebuilding professionals in the United States and Canada. The Avid Service Awards were created to honour employees who received exemplary customer satisfaction scores amongst the thousands of employees rated in the AvidCX survey program. The Avid Service Award is widely considered to be a premier award for homebuilding professionals.
The winners of the 7th annual Avid Service Award are selected according to customer satisfaction scores directly tied to performance on the AvidCX survey, provided they had a representative sample of more than 12 completed surveys over a 12-month period. The results were based on surveys taken by customers who closed on new homes between January 2019 and December 2019. Employees selected have scored in the top 10% of Avid’s national customer satisfaction database for their respective roles.
“It takes the effort of every individual in an organization to create a great company. And within every great company there are team members that truly excel in their role of delivering superior service,” said Tim Bailey, chief strategy officer, Avid Ratings. “We are excited to honour these skilled professionals in the homebuilding industry for the superior level of service they provide to their customers.”
“While every customer of Avid has a clear dedication to customer experience, there are individuals that raise the bar with their level of service excellence”, said Zach Buehl, vice president of client success, Avid Ratings. “We are proud to recognize them with our Service Awards that symbolize the apex of our industry. Avid congratulates the winners on their exemplary work!”
Winners will receive access to a media kit that will include the official Avid Service Award trademark that employees may display in their email signature and on their letterhead.
For a list of winners and more information about the Avid Service Awards, please visit https://www.avidratings.com/avid-service-awards/.
About Avid Ratings Canada
Avid Ratings Canada is the leading resource for building quality in the world. Dedicated to the homebuilding industry, Avid helps companies build better customer experiences by gaining powerful consumer insights and deep customer feedback through a proprietary customer experience platform. Avid Ratings was named a Top 5 Sales Tool by BUILDER magazine, a Brilliance Award recipient by TecHome Builder, and also featured as a Top Product by Constructech Magazine.