Avid Service Award™ Honors Top Home Building Employees in U.S.
Madison, WI – Released January 31, 2014
Avid Ratings proudly announces the second annual 2014 Avid Service Award™, Best Employees in Customer Satisfaction Nationwide.
Home building employees who scored above the top 5th percentile in customer satisfaction are recognized from among thousands of employees rated in the Avid Ratings GoSurvey® program. Exemplary employees in Sales, Design, Construction and, for the first time, Customer Service, are presented the Avid Service Award™ for their achievements in delivering outstanding service to customers.
“The Avid Service Award is the first award program to honor exceptional home building employees located throughout the U.S.,” says Paul Cardis, CEO and founder of Avid. “We are proud to recognize these special individuals, professionals who commit themselves every day to delivering exceptional homes and ensuring every home owner is thoroughly delighted with the major investment they’ve made.”
The winners of the 2014 Avid Service Award™ were selected according to customer satisfaction scores directly tied to performance on the Avid survey, provided they had a representative sample of more than 12 completed surveys over a 12 month period. The results were based on surveys taken by customers who closed on new homes between July 2012 and June 2013.
Each award winner will be provided a media kit that will include the official Avid Service Award™ trademark that the employee may display in their email signature, on their letterhead and as a lapel pin they may wear.
The winners of the 2014 Avid Service Award™ include (listed in company order):
2014 Best Sales Counselors in the U.S.:
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Residential New York Metro |
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Destination Homes |
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Destination Homes |
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Harbor Homes |
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Ideal Homes – South |
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Ideal Homes – South |
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Korndoerfer Homes |
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Mattamy Homes Carolinas |
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Mattamy Homes Carolinas |
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Mattamy Homes Carolinas |
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Mattamy Homes Jacksonville |
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Mattamy Homes Jacksonville |
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Mattamy Homes Minnesota |
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Mattamy Homes Minnesota |
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Mattamy Homes Minnesota |
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Mattamy Homes Minnesota |
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Mattamy Homes Phoenix |
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Meritage Homes – Active Adult |
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Meritage Homes – Austin |
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Meritage Homes – Austin |
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Meritage Homes – Dallas/Fort Worth |
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Meritage Homes – Denver |
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Meritage Homes – Houston |
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Meritage Homes – Houston |
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Meritage Homes – N. California |
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Meritage Homes – N. California |
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Meritage Homes – N. California |
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Meritage Homes – N. California |
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Meritage Homes – N. California |
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Meritage Homes – N. California |
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Meritage Homes – N. California |
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Meritage Homes – Orlando |
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Meritage Homes – Orlando |
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Meritage Homes – Phoenix |
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Meritage Homes – Phoenix |
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Meritage Homes – Phoenix |
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Meritage Homes – Phoenix |
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Meritage Homes – Raleigh |
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Meritage Homes – Raleigh |
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Meritage Homes – S. California |
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Mungo Homes |
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Mungo Homes – GA |
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Mungo Homes of NC |
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Mungo Homes of NC |
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Pardee Homes – Inland Empire |
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Pardee Homes – Inland Empire |
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Richmond American – Denver |
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Richmond American – Denver |
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Richmond American – Denver |
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Richmond American – Nevada |
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Richmond American – Nevada |
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Richmond American – Nevada |
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Richmond American – Nevada |
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Richmond American – Southern CA |
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Richmond American – Tucson |
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Richmond American – Tucson |
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Richmond American – Tucson |
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Sitterle Homes – Austin |
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The Green Company |
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Tilson Homes |
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Van Metre Companies |
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Van Metre Companies |
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Van Metre Companies |
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Veridian Homes |
2014 Best Project Superintendents in U.S.:
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Harbor Homes |
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Mattamy Homes Carolinas |
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Mattamy Homes Carolinas |
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Mattamy Homes Carolinas |
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Mattamy Homes Minnesota |
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Mattamy Homes Minnesota |
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Mattamy Homes Orlando |
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Meritage Homes – Active Adult |
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Meritage Homes – Austin |
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Meritage Homes – Austin |
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Meritage Homes – Austin |
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Meritage Homes – Austin |
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Meritage Homes – Austin |
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Meritage Homes – Dallas/Fort Worth |
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Meritage Homes – Dallas/Fort Worth |
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Meritage Homes – Houston |
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Meritage Homes – Raleigh |
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Meritage Homes – Raleigh |
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Mungo Homes |
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Mungo Homes – GA |
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Mungo Homes – GA |
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Olthof Homes |
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Pardee Homes – Inland Empire |
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Pardee Homes – Inland Empire |
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Pardee Homes – Inland Empire |
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Pardee Homes – Las Vegas |
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Pardee Homes – Las Vegas |
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Pardee Homes – Las Vegas |
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Pardee Homes – San Diego |
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Richmond American – Nevada |
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Richmond American – Nevada |
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Richmond American – Phoenix |
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Richmond American – Phoenix |
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Richmond American – Tucson |
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Richmond American – Tucson |
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Richmond American – Virginia |
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Tilson Homes |
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Veridian Homes |
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Veridian Homes |
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Veridian Homes |
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Veridian Homes |
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Vintage Homes |
2014 Best Design Counselors in U.S.:
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Ideal Homes |
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Ideal Homes – South |
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Ideal Homes – West |
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Meritage Homes – San Antonio |
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Pardee Homes – Inland Empire |
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Pardee Homes – Las Vegas |
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Richmond American – Colorado Spr. |
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Richmond American – Denver |
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Richmond American – Southern CA |
2014 Best Customer Service Associates in U.S.:
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Ideal Homes |
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Ideal Homes |
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Ideal Homes |
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Meritage Homes – Austin |
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Meritage Homes – N. California |
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Meritage Homes – Phoenix |
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Pardee Homes – Inland Empire |
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Pardee Homes – Las Vegas |
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Pardee Homes – Las Vegas |
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Pardee Homes – San Diego |
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Richmond American – Nevada |
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Richmond American – Nevada |
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Richmond American – Southern CA |
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Richmond American – Southern CA |
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Richmond American – Southern CA |
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Richmond American – Tucson |
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Richmond American – Tucson |
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Richmond American – Tucson |
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Richmond American – Virginia |
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Richmond American – Virginia |
Avid Ratings
Founded in 1992, Avid Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational strategies, employee training, and proprietary solutions to improve the home buying experience and referral sales. Serving over 2800 companies in throughout North America, Avid maintains the largest customer satisfaction database within the home building industry. Avid assesses homebuyers’ experiences and then provides focused business solutions via its flagship software Avid 3.0 to improve customer engagement, referrals, and overall profitability.
Contact: Melissa Berry, Client Service Manager, 608-239-0354, or via email at melissa.berry@avidratings.com.