Brookfield Residential Hires Avid Ratings for Customer Experience Research in Eastern U.S.
MADISON, WI (August 29, 2014) – Brookfield Residential Properties (NYSE:BRP)(TSX:BRP) has hired Avid Ratings to conduct customer experience research for the homebuilding company’s division that serves the Washington D.C. area. Avid has been providing customer experience research and consulting services to Brookfield’s western Canada operations since 2008.
“Our work with Brookfield in Calgary and Edmonton has yielded very positive results. Their homeowners consistently give Brookfield very high marks for customer service and home quality. Their homeowners consistently give Brookfield very high marks for customer service and home quality. They’re among the highest customer-rated builders in Canada,” shares Paul Cardis, CEO and founder of Avid Ratings. “We look forward to helping their Washington D.C. division achieve similar success.”
Brookfield Residential operates single- and multi-family home divisions covering ten major markets, located in Washington D.C., Texas, Colorado, Arizona, California, Alberta and Ontario.
About Avid Ratings
Founded in 1992, Avid Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational consulting, employee training, and innovative marketing solutions that drive home building success. Recently named one of Constructech’s Top 50 innovative building technology firms, the company serves over 2,750 home builders throughout the United States and Canada. Avid maintains North America’s largest database of homebuyer satisfaction to benchmark its clients. To learn more about the industry leading Avid CX suite of services (GoSurvey®, GoSocialTM, and GoTour®), visit www.avidratings.com.