Ten North American Builders Select Avid Rating’s Innovative GoTour® Interactive Video Home Tours to Boost The Customer Self-Service Experience
MADISION, WI (April 13, 2015) – Avid Ratings is excited to announce the new implementation of GoTour® with ten North American homebuilding companies in their for-sale single-family home residences. GoTour®, a self-guided home virtualization tool that allows consumers easier access to experience the builders’ available model homes, options and customer reviews online. Avid’s technology also allows consumers to drill into product manufacturers specifications and videos, and allows the builder to track the interest level consumers have for various products offered.
The United States builders implementing this innovative technology are Arkansas-based Rausch Coleman Homes, California-based DeYoung Properties, California-based Shea Homes, Florida-based GHO Homes, Illinois-based Fidelity West, Michigan-based Infinity Homes, Missouri-based NT Home Builders, LLC, Utah-based Sego Homes, and Wisconsin-based Veridian Homes. In Canada, the builder that has added GoTour® recently is Alberta-based Bedrock Homes. As proven in previous successful GoTour® campaigns, the implementation of this product will lead to increased sales and marketing success for these builders.
“By presenting self-guided full motion tours, animated floor plans, product images, specs, community info, customer ratings and even video testimonials, GoTour® allows the consumer to effectively service themselves in the beginning of the buying phase,” said Paul Cardis, founder and CEO of Avid Ratings. “Accessible on desktop and mobile platforms, consumers can literally have the model home at their fingertips.”
GoTour® is one of the innovative products in the Avid CX suite, accompanied by GoSurvey® and GoSocialTM. Together they make the largest, most comprehensive customer experience database in North America. For more information, please visit www.avidratings.com.
About Avid Ratings
Founded in 1992, Avid Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational consulting, employee training, and innovative marketing solutions that drive home building success. Recently named one of Constructech’s most 50 innovative building technology firms, the company serves over 2,750 home builders throughout the United States and Canada. Avid maintains North America’s largest database of homebuyer satisfaction to benchmark its clients. To learn more about the industry leading Avid 3.0 suite of services (GoSurvey®, GoSocialTM, and GoTour®), visit www.avidratings.com.