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Rinnai

Verified customer product ratings, model details, and review feedback.

Direct Vent Wall Furnace CT Series
R

Model: EX17CTN

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Direct Vent Wall Furnace CT Series

4.6 from 42 ratings

M-Series Condensing 95.0% Combination Natural Gas Boiler with 90,000 BTU Input

  • Input Range 8,200 - 16,700 BTU/hr
  • Capable of heating your whole home or complementing your existing heating system (Heating area varies by geographic region and location of install within the home)
  • Save energy – and money with Rinnai’s modulating technology which produces the specific level of heat needed.
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CUSTOMER REVIEWS
5 Stars
68%
4 Stars
30%
3 Stars
0%
2 Stars
3%
1 Stars
0%

4.6 from 42 ratings

"Old fashioned dependability"

jonnysid Jan 7, 2022

4.0

I have two of the older models and have been working for over 10 years. Some improvements over the older model; biggest being a much quieter gas valve - no longer that loud clunk whenever the gas comes on. Having a timer means now I no longer have to manually turn the heater down at night and up again in the morning. I haven't tried the remote thermostat so I can't say how that is. The fact that it' s hard wired rather than wireless doesn't tempt me to buy it. The only thing that remains the same, (and this is where the old fashioned comes in) that I wish were changed is the water pan at the bottom of the unit. It's a real pain to pull it out and fill it with water. There's no way to tell how much water is in it either! There's gotta be a better way! And get rid of that constantly blinking LED!

"Very quit and energy efficient. "

Anonymous Nov 29, 2021

4.0

Only floor standing in this size. We contracted for a wall mount , but work it out.

"I would recommend this product if the temperature settings could be corrected. I"

Confused Nov 23, 2021

2.0

I am have problems with the thermistor providing the correct room temperature. The temperature usually exceeds the setting by 4-6 degrees. My contractor has ordered an external thermostat to hopefully solve this problem.

"Customer review"

Bstuke Nov 13, 2021

5.0

One month Yes

"Reliable and easy to install"

Anonymous Nov 9, 2021

5.0

We replaced our Rinnai heater with a newer model and moved the former to a cabin. Both installations were smooth; not much has changed over the years. We used the same installation instructions for the new and old models.

"Customer review"

Anonymous Oct 1, 2021

5.0

"Customer review"

yurchick Apr 8, 2021

4.0

Save money, Quietness. I have them for around 8 years.

"What a difference!"

Perry and Paula Apr 7, 2021

5.0

We love how quiet the unit is, stay cool surface and the warmth. We always froze when sitting in the room we installed the Rinnai.

"Efficient and heats our cabin well!"

Heats efficiently, humidifies if you want, and works great! Mar 15, 2021

5.0

It works well. No complaints. It might be cool to have it in a better color--like black or white, but it's fine. I love that I can add water to help with humidity in our dry climate.

"very nice"

Anonymous Mar 13, 2021

5.0

Very.nice very quite 2months....had 1 before 8 to 10 years

"I'm very happy with the heater and the customer service reps at Rinnai. Not so happy with the engineers who I was counting on to help me solve a unique installation challenge. Luckily for most consumers, they will never have to deal with this."

pd Mar 10, 2021

4.0

Even and consistent heat.

"Amazing heating system"

Banana Mar 4, 2021

5.0

I really like that you can feel the heat in mirror moments, and it heats up our home with a lovely warmth quite quickly. We’ve had it for a few months now and we are very pleased with it.

"Dave"

Dave Mar 4, 2021

0.0

Well mad

"Customer review"

Anonymous Mar 3, 2021

5.0

"Loving my rinnai "

Bugsy Feb 26, 2021

5.0

Econo.ical, heats fast. Clean burning

"Heating with comfort ..."

Steve Feb 8, 2021

5.0

I've had my Rinnai for almost a year now. It has stellar performance and has an easy control panel. Satisfaction is the best way to describe this product. Thanks

"Customer review"

Anonymous Feb 3, 2021

4.0

"Fantastic product"

Happygal Jan 22, 2021

5.0

We had a direct vent wall furnace installed in a suite we own about 3 months ago and the tent raved about how wonderful it was, so we got one installed in our house and agree with the tent that it is the best! It heats our whole house quite quickly and it’s such a wonderful warmth! Only thing I wish, is that we’d done it sooner.

"Reliable space heater"

iceman927 Jan 19, 2021

5.0

Easy to use. Maintains desired temperature.

"Rapman"

Rapman Jan 18, 2021

5.0

I have installed 7 in an apartment building, 3 sizes. They are easy to operate. Puts out a lot of heat. Wish it had a lower temp setting below 55 for basement. Also wish I understood why the setback, which does go lower, can't be used as the primary thermostat.

1