"We are very happy with our hor water heater. "
Peeps Jul 20, 2022
We have had Rina I for about 5 months. I like how we do not ever rub out of hot water. I do wish it got to the faucet quicker.
RECOMMENDED
"comments"
jtb Jun 1, 2022
Installed by a plumber after failure of the different brand unit originally provided by our renovation contractor. Had this one about a year and no problems so far.
RECOMMENDED
"Very happy with product just when it's cold outside it take a while for the hot water to come out.."
Jes May 24, 2022
I had the fist 1 for about 8 year. Just got my 2nd one an only had for 6 months.. The only thing I dislike is when the weather is cold I need to run my hot water longer to get hot water
RECOMMENDED
"Great unit and Customer Service."
Bestcustomerservice Mar 26, 2022
The unit works great with zero issues. I had called the customer service line once because there was something in the owners manual I did not understand. The woman who helped me was wonderful. She answered my questions regarding changing the temperature of the unit and was very thorough in her answer.
RECOMMENDED
"Return customer"
More than happy Mar 17, 2022
I love my Rinnai tankless hot water heater. I bought one when I remodeled my house almost 20 years ago. I just replaced it with a new one when I remodeled the kitchen this last year. I like the fact that it doesn't have to keep the water hot all the time, which saves me quite a bit on gas bills. My house is small, so it is placed outside on the back wall of the house. The only negative I have is that the out-of-pocket cost is high, but the savings I get from it pays for it over time.
RECOMMENDED
"Exceptional customer service "
Mizzgoody Mar 17, 2022
RECOMMENDED
"The replacement I should have bought first."
da1mink Mar 9, 2022
Very self contained. I especially like that it is a popular brand with contractors, so that says something about the reliability, and service if needed.
RECOMMENDED
"Wish I could give it a 5 star..."
BB Mar 8, 2022
I actually love the on-demand hot water that the unit produces. However, I live within 2 blocks of the Gulf of Mexico and the harsh salinity of our environment attacks the connections. I had our first unit replaced after 7 years of life because it was within a couple hundred dollars of just having the repair work completed.
RECOMMENDED
"Rinnai to the rescue."
JIMDANDY Mar 8, 2022
I love the scalability of the product, its efficiency and accessibility. There is nothing I dislike about this product. I have only good things to say.
RECOMMENDED
"Solid. Elegant."
Houston homeowner. Mar 8, 2022
Very well engineered. Much better consistancy of water temperature than prior unit.
RECOMMENDED
"Great product"
Vault Mar 8, 2022
Love everything about it
RECOMMENDED
"Rinnai Review"
Spock Mar 1, 2022
The unit was installed about five months ago. We like the concept of not burning fuel all of the time to have hot water. Also, the water tank it replaced was installed outside (next to the air conditioner) in a weatherized water cabinet. Since the Rinnai unit is much smaller than a 50-gallon water tank, it looks much better.
RECOMMENDED
"Endless hot water on-demandq"
PalmettoProud Mar 1, 2022
From the savings on my monthly energy bill, to truly endless hot water )even if another shower and/or multiple appliances are in use) what more could I ask for? So happy with the purchase and performance of this device!
RECOMMENDED
"Quality Unit"
Quality Unit Feb 7, 2022
This is a quality unit and will last for years with proper maintenance Be careful if installing yourself as the wiring instructions are a bit misleading.
RECOMMENDED
"Yes, however we have not been able to see how it works as the home is under construction right now "
homes4you Jan 13, 2022
There was no room at all in the home for a hot water heater. Great option for tiny spaces
RECOMMENDED
"Seems to be a great system so far and heats well. "
Kpiers Jan 12, 2022
Love that it can be outside and not take up space in my house!
RECOMMENDED
"Customer review"
Anonymous Jan 10, 2022
RECOMMENDED
"All good"
JHT Dec 24, 2021
RECOMMENDED
"Satisfied Customer"
Tinman Dec 23, 2021
Quiet, clean, efficient. Had our first one13 years. Replaced it 4 months ago with the current version.
RECOMMENDED
"Customer review"
Anonymous Dec 13, 2021
RECOMMENDED