"The product looks and works great. Had no issues with the 2 units that we installed. "
Johnny Jul 21, 2022
The Wifi feature is useful to program and setup. Probably the most convenient way to setup the circulating pump.
RECOMMENDED
"Careful where placed"
Linda Mar 17, 2022
Noisy and you have to run water awhile before it gets hot..
"Pleased with Water Heater"
BeeDee Mar 15, 2022
First time purchasers and used in our park model vacation home. Looking forward to reduced hydro bills as a result of the on demand feature. We also like the fact that we don’t run out of hot water for showers etc.
RECOMMENDED
"Great unit"
Ted Mar 9, 2022
Space saving, reliable and saves me money. Old tank water heater was electric and cost a fortune. This is now wall mounted freeing up space in the laundry room and saving me lots on electricity. The 130,000 BTU is perfect for our 900 SQ FT house with 1 full bathroom.
RECOMMENDED
"Space saving but takes a bit to get hot. "
Mcdeviat Mar 8, 2022
We love how much space it saves, we haven't seen a reduction in our gas bill though. We have a small house (1200sq") and the water takes a good minute to reach certain faucets. We've had our unit a few months and overall we do like it. We like how easy it is to change the temp. I guess we were hoping for a little faster operation.
RECOMMENDED
"Customer review"
Anonymous Dec 9, 2021
It should get a bit hotter.
It has controls for setting the temperature.
But does not get as hot as needed.
RECOMMENDED
"natural gas on demand water heater is awesome! fills the jacuzzi tub and never runs out of hot water!"
fostervillerat1 Nov 22, 2021
we have had it for 4 months, runs great!
RECOMMENDED
"a great alternative to a hot water tank. LOVE being able to fill the hot tub up with hot water - what an energy saver."
hot water happy Nov 18, 2021
On-demand, gas-powered, fresh hot water instead of keeping a tank full of stale water warm using electricity: I like it. I am still figuring out how to make it with with the dishwasher, which would normally take hot water several times during its program, and the Rinnai does something where, as soon as I turn off the hot tap, it fills itself up with cold water, and there's 60' of tube in it. So, every time the HW tap is on, it has to push through all that cold water first, so waste of water and the hot will not reach the dishwasher. But I may be misunderstanding this, and there may be a setting on the tank that allows for dishwasher function that I am not understanding yet. I am sure this question must have been raise at design time.
RECOMMENDED
"Fancy, efficient and tucked away"
Anonymous Nov 18, 2021
To me, the best part is the size and amount of continuous heated water. The negative is the 120 max temp (I’ll haven’t figured out if or how to make it higher then this)
RECOMMENDED
"Love our tankless Rinnai water heater"
Jen Oct 2, 2021
Love the compact tankless Rinnai water heater. We have had it 4 months and are glad we no longer have a tank. A tankless water heater lasts longer than a tank and we don't have to worry about a water leak in our crawl space. Love that we get water on demand and use it as we need it. The unit was easy to buy online and we feel we got it at a good price at Home Depot.
RECOMMENDED
"Customer review"
Anonymous Oct 2, 2021
RECOMMENDED
"Customer review"
Anonymous Oct 1, 2021
RECOMMENDED
"Great Tankless water heater"
Pleased Sep 30, 2021
I’ve had my Rinnai tankless heater since April 2021. I am very impressed with how much of a savings reflected on my gas bill. I would recommend installing a tankless water heater to anyone.
RECOMMENDED
"Finally hot water!"
Ashley Apr 14, 2021
We had been struggling with an outdated water heater. The water had started to take on a sulfuric smell. The installation on the new Rinnai heater couldn't have been simpler and we now have the hottest water that lasts through all the showers.
RECOMMENDED
"Easy to install and use"
HappyH2O Apr 8, 2021
Installed and using the water heater for several weeks. It works very well to supply a continuous stream of hot water to my kitchen, bath and laundry room.
RECOMMENDED
"Customer review"
Anonymous Mar 13, 2021
RECOMMENDED
"Easy to install "
Curley Mar 12, 2021
They seem to allow the warranty to be in affect if the unit is self installed.
RECOMMENDED
"Tankless Waterheater"
Joe Tank Les Mar 4, 2021
It's nice to have an endless supply of hot water, however, the wait time to get it is longer than I would like for taps that are farther away.
RECOMMENDED
"Love my water heater!"
Anonymous Mar 3, 2021
RECOMMENDED
"Stupid surveys "
Nobody Feb 24, 2021
No directions on your numbers ,is 5 high or low? If you can’t make a survey any better than this don’t waste my time