"Great Hot Water Heater"
PBK Mar 15, 2022
Easy to install, very consistent Hot water, Installed about 4 months ago.
RECOMMENDED
"Non-existent customer service for installation."
JimBob Mar 11, 2022
Incredible to me that the propane unit I purchased has zero technical support. I asked about the type of regulator needed for the unit - you know, the thing that comes with any other propane device - and was told that the people who fill and sell the propane tanks (like the hardware store) have that information, not Rinnai.
"Customer review"
Anonymous Mar 10, 2022
Every time you r7n the hot water, you hear a noise of the heater coming on, which takes some getting used to.
RECOMMENDED
"Endless Hot Water"
ccyamhill Mar 2, 2022
We really like the energy savings and endless hot water. Knowing that we are not heating a tank of water that just site for hours and hours before it is needed is saving us money everyday.
RECOMMENDED
"Very Happy"
Lee Jan 24, 2022
We are very happy with our Rinnai water heater. We have had it for about 6 months and it works great.
RECOMMENDED
"It supplies all the hot water we need and maintains the desired temperature. "
Cat Daddy!! Jan 13, 2022
RECOMMENDED
"Love it!"
Kate Jan 9, 2022
We love our tankless hot water system. My husband is 80 and we purchased a safe step walk in tub requiring 75 gal to fill. Our 50gal water heater was not up to the task. With our new Rinnai tankless system he can enjoy his new tub whenever he wants with no problems!
RECOMMENDED
"Efficient & Reliable Product"
Cove Gal Dec 26, 2021
Our tankless hot water heater was installed 7 months ago and it has been very reliable. We no longer worry about the old tankless water heater malfunctioning and appreciate always having hot water on demand. Having a simple compact unit on our garage wall is very convenient and efficient. The only reason I gave it 4 stars is because it is a little noisy when we are running hot water, but maybe they are all that way.
RECOMMENDED
"Excellent water beater"
NM Dec 17, 2021
I have had my Rinnai tankless water heater for 6 months. The performance is excellent. Once the hot water reaches the fixtures it remains hot and the same temperature continuously. We can now take multiple showers in the house. It is easy to adjust the temperature settings. There is no maintenance this far.
RECOMMENDED
"Washing Dishes"
What's Happening! Dec 14, 2021
At times, in the middle of washing dishes, the water goes from warm to ice cold for about 1 -3 minutes. I sometimes wonder if the unit was installed properly. We have owned it for 2 1/2 years.
RECOMMENDED
"Quiet and works great!"
JM03583 Dec 10, 2021
It is quiet, fast, reliable and works great.
RECOMMENDED
"Great unit and provides hot water pretty quick. "
silverlt Nov 23, 2021
Not easy to set up but with help from tech it went fairly quickly. I like the efficiency of the unit.
RECOMMENDED
"Great purchase "
Very happy customer Oct 13, 2021
This is the second Rinnai tankless hot water heater we’ve bought. We were so happy with the first one that when we moved, we wanted to get another one. We love that we don’t have to worry about running out of hot water and that we can use water sources simultaneously and not worry about anything running cold. It’s also a gas savings because we no longer have to have the gas running continuously for a pilot light like the usual water heaters.
RECOMMENDED
"Customer review"
Anonymous Oct 10, 2021
RECOMMENDED
"The reality of tankless"
QuailValleySC Oct 9, 2021
We're on our second Rinnai Tankless Water Heater - two different homes. For the most part, it is fabulous. An important factor in its efficacy is its placement within the house. The first was installed in a 90 year old home directly below the kitchen and two of the three bathrooms. Then: almost instant and unlimited hot water. I could wake up, turn on the dishwasher and washing machine, then head for a simultaneous long, hot shower. So when we moved to another state, removing the huge water tank and installing another Rinnai was a first order of business. Unfortunately, the way the crawl space and existing water pipes here were originally set up, it had to be placed considerably farther away from kitchen and baths. So I try to run the initially cold water into a jug to water plants later until the hot water reaches the faucet. Maybe not so water efficient this way, but I still get my long hot showers. This is not a flaw of the Rinnai design, but rather working with a less desirable placement for the water heater. Something to consider. BTW, our tank is about the size of a large backpack, is mounted in the "crawl space" inside on the brick foundation; vents through the foundation. Quite tidy!
RECOMMENDED
"Customer review"
Anonymous Oct 1, 2021
RECOMMENDED
"Rinnai Hot Water Heater"
Jake Oct 1, 2021
so far it has worked as well as advertised. We are very happy to have more space for storage now that our old hot water heater is gone
RECOMMENDED
"Don’t like to see all the pipes and such under the unit"
Junior Oct 1, 2021
I love the Rinnai tankless water heater. But with the unit being inside my bathroom, all the pipes and things under unit look awful and takes away from the looks of the whole bathroom. So I found a Rinnai cover at Lowe’s and ordered it to come down farther and cover most pipes and then put the black insulated pipe covers to finish out the ones going all the way to the floor.
Looks a whole lot better. I wish that the company who installed the unit had offered this service.
RECOMMENDED
"Customer review"
Anonymous Oct 1, 2021
RECOMMENDED
"We have two and couldn't be more pleased "
MrB Oct 1, 2021
I like looking at the data the machine produces
RECOMMENDED