"Customer review"
Anonymous Dec 10, 2021
RECOMMENDED
"Good Water Heater"
DIY dude Nov 30, 2021
I was a little hesitant to purchase a tankless heater for a DIY install. However, the instructions were detailed enough to make the installation go smoothly. It worked the first time without any fuss. I like the ease at which the controls enable me to adjust settings to match my application.
RECOMMENDED
"No more smelly water!"
Meemee Nov 29, 2021
It takes a little while to get the hot water, but once it’s there, it’s endless!
RECOMMENDED
"Doesn’t connect to the app"
Charles Nov 23, 2021
I bought it because of the smart functionality but failed in that aspect. Other than that it works as a regular water heater.
"Disappointment."
Disgruntled. Nov 22, 2021
I needed to replace an exterior mounted Rinnai that had malfunctioned after13 years. It was no longer available. They had a replacement but it required a different exterior door that was supposedly made to fit my recess box. After multiple conversations with Rinnai personnel, they assured me that the door and unit would both fit. Well, the unit fit into my recess box but the door did not fit. I spent almost a month talking to Rinnai and after my unit was installed, I had to have the door altered myself, otherwise my unit would be exposed to the elements. This left me unhappy with Rinnai. Their products are good, but they should have had a compatible unit that would work with the recess box I had previously purchased from them and installed.
RECOMMENDED
"Great technical help"
Florida gas Oct 2, 2021
I installed it myself but did not receive an invoice from the supplier and since it was an internet purchase (from Build.com / Furguson) just makes getting a rebate much harder. They need to supply some kind of invoice with the unit.
RECOMMENDED
"Customer review"
Nacho Oct 2, 2021
First bought a small one and unknown brand but wasn’t working well, so had to go this Rinnai which is working super great. Will recommend
RECOMMENDED
"Customer review"
Anonymous Jun 4, 2021
RECOMMENDED
"Customer review"
Anonymous May 4, 2021
RECOMMENDED
"Easy to install, efficient and economical, good choice."
Handy home owner May 3, 2021
RECOMMENDED
"Customer review"
DRod Apr 15, 2021
Great tankless water heater!
RECOMMENDED
"SPACE SAVER"
Anonymous Mar 21, 2021
We installed about two months ago and seems to be working wonderfully. We were placed our gas water heater to make room in our laundry room. We had to upgrade our existing gas line for this new unit. However, it was very difficult to find a service technician for this area. My husband ended up watching YouTube videos and doing a lot of studying about it and got it hooked up. But we both love it.
RECOMMENDED
"Customer review"
Chris Mar 11, 2021
I have had this product on a new garage apartment. It’s nice and hot but I have noticed that when the spigot flow is low the heating element shuts off. I then have to turn the faucet off then turn it back on at a high flow to get hot water.
RECOMMENDED
"Unlimited Hot Water!"
CaliSteeler Mar 6, 2021
We have now had our Rinnai Instant Hot Water Heater Units for 3 months and we couldn't be happier with the quality and performance!
RECOMMENDED
"Commercial Water Heater"
Dan Mar 3, 2021
Yes
RECOMMENDED
"Customer review"
Anonymous Mar 3, 2021
RECOMMENDED
"I have a large 9.4 GPM Rinnai for the house, and a new little 5.3 GPM Rinnai for the kitchen. Both are excellent!"
Flemington Frog Feb 23, 2021
Both have been flawless in use and minimal in maintenance (delimeing)
RECOMMENDED
"Great high efficiency water heater with socalgas rebate"
j Feb 23, 2021
Works as advertised
RECOMMENDED
"Customer review"
Anonymous Feb 8, 2021
RECOMMENDED
"Best purchase for the new house"
Newhouse Feb 4, 2021
Turn key start up and operation for DIY
RECOMMENDED