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Rinnai

Verified customer product ratings, model details, and review feedback.

Residential, Exterior, max. Btu 150,000, 6.3gpm
R

Model: V65eN

AvidCX Verified

Residential, Exterior, max. Btu 150,000, 6.3gpm

4.4 from 419 ratings

High Efficiency 6.5 GPM 150,000 BTU Natural Gas Exterior Tankless Water Heater

  • Professional installation required; call 84-GO-Rinnai for assistance.
  • Energy Factor of 0.82 / Uniform Energy Factor of 0.79
  • Maximum output, minimum space. Suitable for installation in non-traditional spaces such as crawl spaces and attics
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CUSTOMER REVIEWS
5 Stars
62%
4 Stars
25%
3 Stars
8%
2 Stars
2%
1 Stars
2%

4.4 from 419 ratings

"Too Long For Hot Water"

Homeowners Issues Jul 20, 2022

3.0

It takes about 5 minutes of the water running before it gets hot. Water here in St. Augustine Florida is really expensive. Why am I wasting 5 minutes of water? Now I have to wash my dishes in cold water! Maintenance for the unit is also challenging. We had to hire an authorized Rinnai dealer to flush the system. He will do this annually and it was really pricey. Having a normal water heater in the garage is a piece of cake. This Rinnai tankless water heater is more like old bread!

"My experience with Rinnia"

Photoguy Jun 9, 2022

4.0

Pros Value,never runs out of hot water in the shower, cons, since the unit is outside it takes a little longer to get hot water in the kitchen

"Water waste in the Desert!"

Anonymous Jun 9, 2022

1.0

We moved into a new Lennar community in 2020, our home came with the Rinnai tankless water heater, this model should be called " The Water Waster" . We live in AZ where water is already scares, in order to get hot water you have to turn the facet on for 5 minutes so it can clear the lines until actual hot water comes from the unit.

"Customer review"

Anonymous Mar 23, 2022

5.0

"Works as advertised!"

Badari Mar 17, 2022

4.0

I like the foot print and the efficiency!

"Efficient"

Efficient Water Heater Mar 17, 2022

4.0

"Customer review"

Anonymous Mar 15, 2022

4.0

"Not doing the requisite job!"

Sree.A Mar 12, 2022

3.0

It's not heating the water enough. Even if we keep the temperature at 120F the water is just warm. It's a long time to get hot water and there is a lot of water wastage due to that. As of now it doesn't meet my expectations at all.

"Gas makes the big difference "

Watermeister Mar 8, 2022

5.0

Hot water fast! After 4 months—we are lovin’ it.

"Rinnai always hot water"

SIRich Mar 8, 2022

5.0

We always have a supply of hot water. It is economical. We have had the gas unit in our new home for almost five months. It meets our expectations.

"New User"

First Timer Feb 26, 2022

5.0

I like that it saves energy by not keeping water hot all of the time but, it can also be cumbersome waiting for hot water to get to the shower. Should be less maintenance than a traditional hot water heater and it is nice that it is so small.

"Customer review"

Anonymous Feb 23, 2022

5.0

"Customer review"

Anonymous Feb 23, 2022

5.0

"Very Pleased with my unit"

Breezer51 Feb 22, 2022

4.0

I love the cost savings on my electric bill. While my water bill did go up a bit, it is no where near what the combined water and electric were before I switched to the Rinnai. I wish I could have had it installed in my garage rather than outside, as in winter it takes a good bit of time to get hot water. Unfortunately, when I made the switch, roofer were in short supply, so I had to have it installed outside. Other than that, I love the unit.

"Caution for those considering tankless "

Pasadena_homeowner Feb 15, 2022

3.0

Had the RINNAI Ve65N for a few months now. It’s adequate but not really up to expectations. Takes a long time to deliver hot water and the device seems to reduce water pressure

"Nicholas "

Nick Feb 2, 2022

5.0

Yea

"Great product"

former banker Feb 1, 2022

5.0

Only downside is the further from the heater, the longer it takes to get heated water to the faucet.

"Customer review"

Anonymous Jan 8, 2022

4.0

"Customer review"

Anonymous Dec 29, 2021

4.0

"Customer review"

Anonymous Dec 14, 2021

4.0
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