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Rinnai

Verified customer product ratings, model details, and review feedback.

Residential, Exterior, max. Btu, 199,000, 9.8gpm
R

Model: V94eN

AvidCX Verified

Residential, Exterior, max. Btu, 199,000, 9.8gpm

4.3 from 112 ratings

High Efficiency 9.8 GPM 199,000 BTU Natural Gas Exterior Tankless Water Heater

  • Professional installation required; call 84-GO-Rinnai for assistance.
  • Energy Factor of 0.82 / Uniform Energy Factor of 0.81
  • Maximum output, minimum space. Suitable for installation in non-traditional spaces such as crawl spaces and attics
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CUSTOMER REVIEWS
5 Stars
58%
4 Stars
30%
3 Stars
6%
2 Stars
1%
1 Stars
5%

4.3 from 112 ratings

"We love it!"

Slim Jul 20, 2022

5.0

We love the fact that it only heats water when you want it.

"Excellent piece of equipment "

Get this machine! Jun 3, 2022

5.0

If you're on the fence abt a tankless, GO FOR IT.. They are easy to maintain, super fast hot water, sleek looking on the outside of your house and more sustainable in general as there is not a whole tank of water standing waiting for you to use it.. They just make sense.. I will most likely not go back to a tank heater again as my experience with Rinnai has ben so good.

"I bragged on the product until I needed spare parts support "

DD69 Mar 4, 2022

4.0

Features I like Cheaper to use versus a tank Easy to flush for yearly maintenance Mine is mounted on an outside wall so does not use internal space What I did not like The one and only problem that I did have was the circuit board failed and a replacement part was no longer available So I had no option but to replace with new model

"Customer review"

Disappointed User Mar 2, 2022

1.0

I live in a 2 story home. The Builder provided the Rinnai system. In order to get Hot Water I have to run the water for 5 minutes downstairs and almost 10 minutes upstairs. To get hot water at a sink you have turn on more than one faucet at the same time. Very displeased with the system.

"Perfect replacement for old water heater"

67'BlackBird Dec 2, 2021

5.0

Easy to install & operate

"Worth going with gas just not with this brand "

Grhim Dec 2, 2021

1.0

It does not heat fast , wastes so much water , it’s next to the faucet , also . Rinnai cheated us they gave our rebate to the builder , I paid the builder to get this installed and use it , so I shd get the rebate for gas , but they sold cheap to the builder

"It's great to have a small outside water heater that is efficient and doesn't waste space in the house"

Owl Dec 2, 2021

5.0

Have had the unit 3 months

"So far, so good!"

RedoCouv Dec 1, 2021

0.0

Installation was straightforward. The instructions are very clear. We have this Rinnai and a comparable Rheem; both are functioning flawlessly. I've recommended both brands with confidence.

"Good Product "

tanders Dec 1, 2021

4.0

Quick hot water

"Waiting for Hot Water"

Lil P Dec 1, 2021

0.0

Takes a while for the hot water to come out of the tap, therefore feels like you're wasting water. I'm in California drought area.

"Customer review"

Anonymous May 21, 2021

4.0

"Customer review"

Anonymous Apr 26, 2021

5.0

"Warranty on Parts from ten years to two years and free service for one year collapsed due to so many conditions. like force majuro , power surge, natural disasters etc etc. Practically warranty coverage is just a marketing gimmick ."

concerned Apr 7, 2021

3.0

Product is not bad but do research for other compatible products.

"General comment"

Mt general Apr 6, 2021

4.0

Water is super hot.. recommend use a water circulation pump if heater is far away from faucets though ( mainly bath tub)

"Customer review"

Anonymous Apr 6, 2021

5.0

"Customer review"

Anonymous Mar 19, 2021

3.0

"Works exactly as advertised!"

Anonymous Mar 12, 2021

5.0

Having on demand hot water instead of water heater tank has been great. It doesn't take up any space inside the home or garage as the unit sits just outside. We've had several showers happening at once and the hot water never dissipated.

"Temps d'attente"

Nic Maggio Mar 11, 2021

3.0

ca prend du temps avant que l'eau chaude arrive au lavabo

"Great, but pipe burst in snow storm. "

Dallas Mar 6, 2021

4.0

This works great, but a pipe burst during a snowstorm. I had called customer service when I first bought the water heater. They told me I didn’t need to build an enclosure or buy a cover for the water heater, even during a freeze. A pipe burst during a snowstorm, and they told me the warranty doesn’t cover it.

"Superior quality well worth the money"

Scott G Mar 5, 2021

5.0

I just replaced a 15 year old Rinnai that never needed any servicing. It was still working great, but replaced it to be sure not to be without hot water. I will never buy a different type of water heater. It is a game changer versus tank water heaters.

1