Avid Measures More of What’s Important

For home remodelers, reputation and referrals are everything – that’s why we measure more of what’s most important to homeowners, so you have a clear understanding of the value you bring through the eyes of your customers. You can then compare yourself to competitors, and promote positive reviews to create visibility and leads.

More Who

Avid surveys reveal attitudes and performance of everyone who matters.
  • Homeowners
  • Subcontractor performance
  • Employees

More What

Beyond just product quality, Avid measures everything that remodeling homeowners value.
  • Designs and ideas
  • Products selected and installed
  • Craftsmanship and quality of work
  • Project price and value
  • Brand reputation
  • Team performance

More How

Understanding the landscape reveals improvement opportunities and priorities.
  • Ease of doing business
  • Clarity and timeliness of communication
  • Job is done on-time, complete, and on-budget
  • Cleanliness and attentiveness

Digital Dashboard

Avid Ratings lets you understand everyone and everything that shapes your brand. Explore our AvidCX platform below.