4.3

Move-In Experience Survey (30-90 days post move-in)

58 CUSTOMER REVIEWS

  • 5 star

    64.5%

  • 4 star

    29.0%

  • 3 star

    6.5%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.3

Overall Service

3.4

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Lomas Encantadas, August 2019

3.5

Liked Most

The house appears well insulated and quiet. There is no major issue on construction. There is no issue of plumbing, electricity, gas, AC and appliance.

Would Change

At a time of move-in, the floor was messy with paint drips, carpet was stained, doors were squeaky, dry wall and grout had holes, trash was found inside the dishwasher... Many nails and trash were left outside. If Abrazo would have taken one more week to correct the issue of these "carelessness" before more-in, my impression would have been different. In addition, the sale representative was friendly and often helpful; however, we were misled by inaccurate information (location of school bus stop). We wouldn't have built the house at the current location if we had known that the bus stop was so far away. Furthermore, the construction crews, probably subcontractors, dump trash (e.g., drink bottles, cans, food leftover) everywhere. The builder may also notify post-office for faster service before residents move in. We are still not receiving any mails.

La Cuentista II, August 2019

3

Liked Most

The style floor plan size and view

Would Change

A higher attention to detail and finish work