4.2

Move-In Experience Survey (30-90 days post move-in)

5 CUSTOMER REVIEWS

  • 5 star

    NaN%

  • 4 star

    NaN%

  • 3 star

    NaN%

  • 2 star

    NaN%

  • 1 star

    NaN%

4.2

Home Quality

4.2

Overall Service

3.8

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Nanaimo, March 2017

4

Liked Most

Respondent had no comments.

Would Change

The initial quotation and dealing with the local franchise owner was no a great experience and we felt that we had been taken advantage of by his underquoting and then giving us a final budget amount that was over double what we started with. If we had been given realistic information from the beginning we could have saved a lot of time and money that was wasted pricing and planning things we could not include in the budget. The process was saved by the project manager, Dan Benoit, who helped us get on track and complete a revised and affordable renovation when we were prepared to walk away from Alair in frustration.

Nanaimo, March 2017

5

Liked Most

Felt they were qualified and knew they were talking about/ True professionals. reliable and friendly

Would Change

Respondent had no comments.