4.4

Move-In Experience Survey (30-90 days post move-in)

61 CUSTOMER REVIEWS

  • 5 star

    68.4%

  • 4 star

    27.8%

  • 3 star

    3.8%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

WestGrov, May 2018

3.5

Liked Most

It has everything that I picked

Would Change

The pre-occupancy inspection was horrible. If we hadn't have come and spent hours and hours going through the home we would have been extremely disappointed at the occupancy appointment. Fortunately most of the deficiencies were resolved but I don't think we should have found as many deficiencies since supposedly it was quality checked before we inspected it.

Legacy, May 2018

4.5

Liked Most

The people/staff we dealt with along the way were very friendly, professional, helpful and efficient. From start to finish our sales rep, Luc, was amazing and really knew his stuff. Stacey worked with him for a while as well and she was great! We were always happy to pop into the show home to go over things with them. As well, our construction manager, Andrew, was great and knowledgeable! Luc and Andrew were very quick to respond to any concerns we had and were such a pleasure to work with. Our overall experience with Albi was great but Luc and Andrew made it even better. Albi is lucky to have them both! We would recommend anyone to build in the same area they are a part of.

Would Change

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