Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Willingness to take on a custom home
This the second AR home. Craftsmanship and detail management was not as good as first experience. Love the home but too many issues that should have been more easily resolved. This was a unique custom home that needed a stronger execution team.
We love the kitchen, great room and dining space the best. We also love that each person from AR Homes who was involved in the building of our home was so helpful and accessible.
I wouldn’t change anything about the home or the service provided by AR.
quality of workmanship, responsiveness to open items, issues, communications
more involvement and communication between design team and concierge
Quality service throughout the process.
Nothing at all!
Always assuring me quality was important
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Total environment
Nothing
In most instances we were informed regarding issues that needed to be addressed and appreciated that the construction manager consulted with us regularly about the time different aspects of the house would be completed
The one recommendation I would make is the need to mention all aspects of the decisions regarding the house. As first time people having a new house built, we were not aware of all aspects where our decisions could have been implemented.