my wife and I love the home. The care of the design, finishes and furnishings were very well done. The customer experience was very well managed by all at Lyons Housing.
not much. I was very happy overall
quality of home
nothing
The home is gorgeous, they added what we needed to make it our own, and they provided exceptional service.
Absolutely nothing!
Knowledge and availability
Respondent had no comments.
The home is beautiful and comfortable.
Landscaping is poor and the irrigation system design is unacceptable. Nelson homes refuses to correct the irrigation deficiency and won't warranty the plants any longer.
AR provides a high quality home, with attention to detail, excellent workmanship and state-of-the-art options. We are proud to say that we own an Arthur Rutenberg home.
There was turnover in the project manager position so we ended up working with three different people during construction. Each time there was a catch up and transition period. Joe Wiseman was the last one and he was the best.
We love the pantry (all the storage) the open floor plan and the colors selected.
We love our home but the entrance to the neighborhood needs a tremendous amount of work. It is over grown with weeds and is very unkempt. Certainly does not look like a high-end or sophisticated development.
EVERYONE, and I mean everyone, cared about making sure the process went well for us. They were excited to see the home come together, and they are proud of their company. We were actually going to go with another builder before running into the it salesperson. The gentlemen could not have been more helpful and less pressuring. It only improved from there, Everyone, up to the Owner, got to know us and made us feel valued. As a retired executive of nearly 40 years, I know how difficult it is to achieve this outcome. This is the eighth home we've built and have never had things go this well. It is hard to imagine a better home buying experience.
If I did the process over, I would enlarge the pool and driveway, and move one garage stall to the other side.
I always got fast responses to any of my concerns
Respondent had no comments.
The people I dealt with including the owner John Globetti .Despite some rocky patches throughout the building process caused by MR. Ron Tyre as mentioned above John and his team were exceptionally responsive and committed to getting it right and insuring our home was built to our expectations and satisfaction- high quality construction.
Allow more design changes to be done locally as opposed to having everything go through corporate redo and review.It really slows down the process and is prone to more mistakes and revisions in my experience.In today's building process speed and real time changes are being offered by your competitors and could be you at a disadvantage from a client experience perspective.