4.3

Move-In Experience Survey (30-90 days post move-in)

278 CUSTOMER REVIEWS

  • 5 star

    62.9%

  • 4 star

    31.0%

  • 3 star

    5.5%

  • 2 star

    0.6%

  • 1 star

    0.0%

4.3

Home Quality

4.3

Overall Service

3.8

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Encore, March 2017

4

Liked Most

Our sales person, adela. Builder Mgr , Lonnie & the flexibility to work with us remotely. Lonnie made everything a great experience!

Would Change

Master suite upgrade for my model is horrible. I cried when I saw it and everyday it makes me sad. When I pass that room. Pricing on some of the upgrades. Quality/choice of some options.

Mill's Run, March 2017

4.5

Liked Most

Our sales rep, Patrick was very understanding of our needs and was the main reason we chose AV homes. He did walk us through the steps, and lets us know what was going to be completed next during the building process. Would be good to have something in the home as it is being built when a step is complete and what next step would be and also a projected completion date.

Would Change

Schedule of the process, check list of what needs done/completed