4.1

Move-In Experience Survey (30-90 days post move-in)

58 CUSTOMER REVIEWS

  • 5 star

    47.4%

  • 4 star

    46.2%

  • 3 star

    5.1%

  • 2 star

    1.3%

  • 1 star

    0.0%

4.2

Home Quality

4.1

Overall Service

3.4

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Creekside at Bethpage, October 2017

4

Liked Most

The 149 Photos is excellent. But no one told us about his service until the home was one third built. AV homes had the email address as well as phone numbers. Construction of the home appears to be excellent.

Would Change

AV Homes needs to be more realistic in determining the estimated time frame to complete a home. If it's 7 months , then say it will be seven months. My estimated time frame was 6 months but work on the home did not start until after five weeks after we signed the contract. Consequently We did not move in until 7 months from signing the contract.

Creekside at Bethpage, September 2017

3.5

Liked Most

Active community, lots to do! A great recreation director.

Would Change

Design change, move refrigerator where oven is (Whitman) Have design options explained better, I learned more after my selections and would have made significant changes had I known. Example, the elevation selection drove the exterior windows. And exterior color drove window frame color.