ALL REVIEWS

Plantations, August 2019

4.5

Liked Most

Well built. Will see after a year.

Would Change

More complete yard to go with home, make sure shingles are put down well thus none blowing off in high winds.

Hunt Club, August 2019

5

Liked Most

Quality workmanship. Prompt on any service needed.

Would Change

Provide a little more storage space

Hunt Club, August 2019

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Hunt Club, August 2019

5

Liked Most

Everyone was great to deal with ! Timely responses and accommodating !

Would Change

Respondent had no comments.

Timber Ridge, July 2019

4

Liked Most

Love the neighborhood, lot sizes, and build quality. The Brennan team has been responsive to all our needs and issues that arose throughout the process.

Would Change

Service was great. Would change the excavation work, final grading is sub par, topsoil is sub par. Flat paint shows everything, water leaves permanent marks.

Hunt Club, July 2019

4.5

Liked Most

No stairways to climb. It is all open space living area.

Would Change

Lighting not bright enough , kitchen area and dining areas. Shelving too high for a person five foot tall especially the laundry room and kitchen cabinets.

Hunt Club, July 2019

5

Liked Most

The home itself is beautiful. The people are friendly. The pool and the clubhouse. The process of building was excellent till we got to the landscaping.

Would Change

I have been in a month and still have no grass. Need to be quicker on this service. I am living around dirt and mud for a month. I am not happy about that. Need to improve on your timeline with the landscaping.

Hunt Club, July 2019

5

Liked Most

I love the layout of the home, the open floor plan and the exceptional natural light that is experienced throughout the day. The customer service is unlike any other . They have definitely nailed it and should only continue as is for a most positive home buying experience.

Would Change

I can’t imagine changing anything about the home or the service provided by Brennan Homes.

Hunt Club, June 2019

4.5

Liked Most

That they always were willing to make things right. Tommy was a pleasure to work with and went above and beyond to make us happy and build us a great home. Karen went out of her way to get it resolved all outstanding issues. She was great to work with, kept us updated all the way..

Would Change

The drain in Master bath shower, the master bath sinks are too small to wash face, and water is always around the facets . Lighting switches near kitchen sink for a over head light. , separate lighting switches for the over head light in shower and vanity lights in master bath. They are all on the same toggle. Different switches for the ceiling fans. They need to go from low to high instead of high to low. Therefore preventing arching at the switch. The concrete has white marks all over it at the front door. Chipping concrete on walk way.

Venango Trails, June 2019

3

Liked Most

Brennan took efforts to accommodate our customization of the floor plan. They did good planning for the diagonal setting of our tiles and the result was great.

Would Change

Our neighbor who did not customize their house that much liked Brennan's service, and that was why we went with Brennan. However, we had a lot of customization and sadly a lot of things went wrong. We did not visit the house for a couple months, and when we found things went wrong, some items were already hard to fix and we had quite a few unpleasant communications with Brennan. Thereafter we tried to visit our house each week, which was regarded as "too often and unnecessary" by Brennan. The contact Brennan assigned us was new to her job, and did not know many of the technical aspects yet. To compensate for that, my husband started to compile a list of issues of concern after each house visit so that Brennan could follow through and get things fixed. It was not appreciated. One thing Brennan repeated told us was that we should just trust them and let them do their job. We wanted to trust them, but the materials were ordered wrong, the windows were not installed at the same height, we were given wrong answers to our technical questions, things were not fixed when we were told they had been fixed. We were not happy with the grading of our side yard, which Brennan believed has met the "specs". The way Brennan handled our emails made me feel that they could only give that much to each house. I want Brennan to be a profitable, successful business and understand that they have limited time and resources for each client. I just feel they did not plan the jobs well enough, which in the end resulted in wasted time, labor and materials.

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