ALL REVIEWS

Heritage Shores, February 2021

5

Liked Most

accessibilty

Would Change

i was happy with the whole process i need nothing changed

Brookfield Residential - Bridgeville, DE Response

Hi John, thank you for taking time out of your day to provide us with your feedback. We are so pleased to hear that you wouldn't change anything about the process and your experience with our team! We will be sure to pass along the kind words!

Heritage Shores, February 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Bridgeville, DE Response

Thank you for your feedback!

Heritage Shores, December 2020

5

Liked Most

The floor plan is perfect for us. Gary and Roger were great to work with.

Would Change

Brookfield should have installed a pop-up drain at the back of the house. Having a downspout emptying onto a splash pad right next to the screened porch door was not very well though out. I have already had a pop-up drain installed that empties in the middle of the back yard, 15 feet away from the screen door.

Heritage Shores, November 2020

5

Liked Most

I am pleased with the overall construction of the home.

Would Change

I would change some of the rules about doing things that the HOA has a say over

Heritage Shores, September 2020

5

Liked Most

A lovely home with only minor fixes, and they have all been met.

Would Change

Get rid of MaLean mortgage! A very miserable experience. Horrible!

Brookfield Residential - Bridgeville, DE Response

Hello Deborah, thank you very much for taking the time to leave us a review. We are very pleased to hear that you are enjoying your home and had a pleasant experience with our team!

Heritage Shores, September 2020

4.5

Liked Most

Easy maintenance and the entire community is beautifully maintained. We feel very safe, too. The nights are wonderfully quiet.

Would Change

We bought a spec home and did not have to go through the construction process. We have not become involved because of the COVID -19.

Brookfield Residential - Bridgeville, DE Response

Hi Michael, thank you for taking the time to leave a review. We are so glad that you are loving your new home and community! Congratulations!

Heritage Shores, July 2020

5

Liked Most

I enjoy the open floor plan the the abundance of light in the Savoy model. I like that the sprinkler system in installed in the lawn. The large pantry is wonderful. We also enjoyed receiving the many pictures of our home during the construction phase as we could not frequently visit the site. The precautions taken amid COVID was also appreciated.

Would Change

provide better options for ceiling fan controls with such high ceilings. Better closet features. It would be a small cost to use shelves with free flow for hangers. The shelving in the laundry room is too high. It cannot be reached without a step stool. Better use of cabinet space in oversized island. Dead space that could be accessed from the side for drawers or cabinet storage. Provide a layer of top soil before the sod is laid so that the sod takes hold with better root structure. Install a medicine cabinet in the master bath

Brookfield Residential - Bridgeville, DE Response

Hi Deborah, thanks for your feedback and congratulations on your new home at Heritage Shores! We always aspire to create a great customer experience so we are happy to hear that the Sales manager was very helpful even with the current circumstances. We have also relayed your concerns to the construction team and they assured us that they have worked out the smart switches and ceiling fan within your home! Thank you again.

Heritage Shores, July 2020

4.5

Liked Most

Easy to deal with and they want to make the process simple and stress free.

Would Change

Overall they did a great job so nothing systemic. Always would be best if a model of the house was available to show, which was not the case for me. This causes some confusion concerning the fireplace but nothing that was not resolved to our satisfaction. Just would have been better if known from the start to reduce stress.

Brookfield Residential - Bridgeville, DE Response

Hi Walt, congratulations on your new home! We appreciate your feedback and are happy to hear you had a great experience with our team at Heritage Shores. We are always looking at new ways to make the buying process simple and stress-free and are glad that you are pleased with your experience.

Heritage Shores, July 2020

5

Liked Most

We had continual contact with the Brookfield team throughout, and were very happy

Would Change

Respondent had no comments.

Heritage Shores, June 2020

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

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