ALL REVIEWS

Cadence Towns at Midtown, October 2021

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Castle Pines Villas, October 2021

4.5

Liked Most

Comfortable home, The people from Brookfield that I interact with are friendly.

Would Change

Respondent had no comments.

Ovation at Brighton Cross, September 2021

4

Liked Most

Most of the staff has been great. There were a few moments with one of the sales reps (Roger) that rubbed us the wrong way because he didn’t seem to comprehend something my realtor and I had pointed out (I forget the details of the situation because of the time that passed) and came off a little rude and condescending, but we really enjoyed working with Aaron, the other rep, and if it wasn’t for Aaron, we probably would have turned off from the Brookfield purchasing process. I sent an email the other day asking for some information on our homes specs to Meghan - who seems to be Roger’s replacement, and have yet to hear back though

Would Change

Nothing outside of fixing the imperfections in our property investment.

Ovation at Brighton Cross, August 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Castle Pines Lumen, August 2021

4

Liked Most

I love the location, the view and the fact that overall the quality seems excellent.

Would Change

Your internet sales team was ineffective. There are some design issues that could be better. Overall I am pleased. Bill was great to deal with and Kevin was good until he decided to make a job change. My home fell thru the cracks at that time. He was definitely disinterested and unresponsive.

Harvest at Barefoot Lakes, August 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Villa at Brighton Crossin, July 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Castle Pines Lumen, July 2021

4

Liked Most

Mostly quality construction

Would Change

Better on-site customer service and responsiveness

Brookfield Residential - Colorado Response

Thank you for sharing your comments, we value your feedback regarding the improvements needed.

Cadence at Midtown, July 2021

5

Liked Most

The people we have worked with, the communication, and quality of the homes.

Would Change

We still have some items that need to be taken care of before we have our 30 day warranty “inspection”. We are patient though!

Cadence at Midtown, June 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Colorado Response

Thank you for sharing your feedback. A team member will be contacting you regarding the outstanding items.

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