Respondent had no comments.
Thank you for sharing your feedback. We're sorry to hear that the smart home process was poor. Our Customer Care team will stay in contact to help however they can. We'll also share this information with our Smart Home provider and our team to see what we can do better in the future. Thanks again for letting us know, we'll be in contact soon.
Respondent had no comments.
Thank you for sharing your feedback. We're so glad that you're enjoying your new home. We're sorry we weren't able to complete some of the customization options you would have liked to see. We'll pass your feedback along to our team. Thanks again, we hope you're settling in well!
My overall experience with Brookfield has been good. Their employees have been respectful and responsive. The home design is excellent, it was exactly what I was looking for.
Thank you for sharing your feedback. We're so glad to hear that you like the design. Building the best places to call home is our goal! And we're happy that the team made your experience positive. Thanks again for taking the time to share your experience!
Respondent had no comments.
Thank you for sharing your feedback. We're glad that you're enjoying your new home. And we appreciate you sharing your experience with the initial purchase process. We're sorry that you weren't able to make your design selections. We will pass this feedback along to our team to see what we can do differently in the future. Our Customer Care team will stay in contact to make sure that you're settling in well and that we do everything possible to address any concerns you have.
Respondent had no comments.
Thank you for completing your survey. We're so glad you're enjoying your new home. We hope you're settling in well, and please let us know if there's anything we can help with.
Respondent had no comments.
Thank you so much for sharing your feedback. We're glad you're enjoying your new home, and we hope that you both are settling in well!
Respondent had no comments.
Thank you for sharing your feedback. We're so glad that you're enjoying your new home. And we appreciate your feedback regarding the carpet and the exterior lighting. We're always looking for changes to help improve. We will pass this along to our team. Thanks again for taking the time to give us feedback, we hope you're settling in well!
Unfortunately my experience was subpar on the sales side with lots of gaps in communication. I have already passed this information on to the corporate office. The construction side went well until After I moved in and had many challenges reaching anyone about accessibility to my home while other buildings were under construction . I am still waiting on landscape to go in (seasonal) but I also don’t feel like I get any information unless I ask and reach out several times.
Thank you for sharing your experience. We're sorry to hear that we didn't communicate well during this process. Our team will be in contact to see how we can help moving forward. We'll also review this as a team to improve for the future. Thanks again for your feedback. It's the best way for us to improve.
Respondent had no comments.
Thank you so much for sharing your feedback. We hope you're enjoying your new home!
Everyone that we’ve had the pleasure of working with during our buying process and beyond has been wonderful!
Thank you so much for your kind words. We're so glad that our team was able to give you a wonderful experience. And we also appreciate your feedback regarding the ethernet ports. We'll pass this along to our team for the future. Thanks again for your feedback, we hope you're enjoying your new home!