Respondent had no comments.
Respondent had no comments.
Thank you for filling out our survey. Your ratings are helpful in making sure we deliver an exceptional experience!
I like my house but the lack of communication and care from the HOA, office staff, and construction team make living here less enjoyable.
Staff is unorganized and unknowledgeable about many things we have questions about.
We are sorry to hear your service experience has not been up to par. We appreciate you letting us know and will have a member of our Team reach out to you to answer any outstanding questions you may have as we aspire to resolve this matter. We are ecstatic to hear you are happy with your new home!
Everything, from signing the application to getting the key. I am pleases with every process
I am very pleased with their service, keep up the good work.
We are delighted your journey was a pleasant one every step of the way and thrilled you wouldn't change a thing about your experience!
The staff did their best to make the whole process as seamless as possible. They were all very helpful, especially with this being our first home purchase.
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We are honored you chose Brookfield Residential as your first new home and confident you will be happy for many years to come! Thank you for the kind words regarding our team, we strive for a memorable experience and happy to hear it's been a seamless one!
Respondent had no comments.
Respondent had no comments.
Thank you for the 5 stars! Congrats on your new home!
David is always pleasant. He always goes the extra mile and will provide the best service possible.
The sales team needs more heart and be service oriented.
We are sorry to hear your sales experience hasn't been to your satisfaction. We strive to learn from your sales experience going forward as customer experience is our priority. We are happy to hear there is good rapport with our Customer Care team. Thank you for your feedback.
Brookfield Residential's customer service is excellent!
We do wish the floorplan could have been a bit more optimized for a larger loft.
Thank you for your valuable feedback! We appreciate your recommendations.
Design is excellent
I should have had California room
Thank you for your comments. We hope you are happy with your selections.
Respondent had no comments.
None
We are thrilled to year your satisfaction has been 100%!
Peacefully and well detailed
Location of the building and a little more upgrade
Thank you for our high rating. We appreciate your feedback!