Respondent had no comments.
Brookfield Residential has been very thorough during inspection, orientation and very supportive answering all the questions we had. Kay and Angela made our purchase very smooth with little to no concerns during move-in. Peter has been very efficient while communicating and guiding us when we had any concerns in and around the house.
Thank you so much for your kind words! We're thrilled to hear that your experience with Brookfield Residential has been a smooth and supportive one. Welcome to the community!
The experience was great. I received regular updates and the house was ready for move in on time! Special thanks to Alana, Peter and Kay!!!
Thank you for the wonderful feedback! We're so glad to hear your experience was smooth and that your home was ready right on time.
Our customer service rep, Ken has been soo awesome to work with thank u!! thats the type of service we need! And your sales Agent, Kay + Alana = Amazing! Thank you the best experience! One negative is HOA they dont have a portal to submit issues. maybe thats the only HOA here possibly? if so please share our experience with them.
Thank you so much for the kind words! We're thrilled to hear that Ken, Kay, and Alana made your experience such a positive one. Our team works hard to ensure every step feels supported and welcoming.
Respondent had no comments.
A bit slower to respond on things that need to get fixed. Builder mistakes
Thank you for your honest feedback, we truly appreciate you taking the time to share your experience. While we're glad to see you gave us a 100%, we understand that timely follow-up is just as important, especially when it comes to builder-related items. We’re sorry to hear there were delays and will share your comments with our team to help us improve our responsiveness moving forward.
Buying our new home was a milestone experience filled with excitement, learning and thankfully was a relatively smooth process. The management(Shoreh) and her colleagues were professional and communicative throught the construction and closing process. The home itself met our expectations- modern layout, energy-efficient and welcoming community. There were, of course, a couple of bumps along the way - but everything was resolved quickly and professionally. Overall the home-buying experience was a positive one.
Thank you for sharing your experience! We’re so glad to hear that your homebuying journey was a smooth and exciting milestone. Welcome to your new home and community!
Respondent had no comments.
Very pleasant experience. Shoreh and MeChell were very very helpful and made the buying and moving in of the house very pleasant.
Thank you for sharing your experience! We’re so glad to hear that your homebuying journey was a smooth and exciting milestone.
Respondent had no comments.