It was good
From Sales till possession the process is quite disoriented. The most flawed piece was sales office phone not working for two weeks during month of April 2025. During closing week customer will likely have questions and all when builders office telephone is not working. You're forced to visit the office to get answer for concerns as you have no choice. Often incomplete documents were sent back from sales office reprsentative. Lack of customer concern was evident. Sales Representative - Shawn was helpful and got back in a timely manner. Although all other staff from sales office seem to have lack of customer concern.
Excellent service
It was great experience
I was rushed with my home oriention day and on possession day. Deficiencies were not fixed till the possession day. Trades were showing off on possession day to fix stuff.
Great experience and amazing team. Ilana, Gurpreet and Jeanine are amazing
Our experience with Brookfield was truly unforgettable. From the very beginning, their team guided us with care and professionalism, helping us find the perfect home for our family. The entire process was smooth and stress-free, and any time we had questions or concerns, they were quick to respond and always supportive. We’re so grateful for their dedication and highly recommend Brookfield to anyone looking for their next home.
Thanks for sharing your positive experience. We strive to build the best places to call home!
All went well. Only thing I am finding now that brookfield is trying to save their cost by compromissing the equipments used in the home for example small garage motor issue started from day 2 of possession, choosing plastic tub dishwasher as standard, using small pot lights instead of regular standard size lighting. Going away from smart home packages. So there are alot tiny things which makes the overall experience average since this is my 3 home from brookfield and 4th already on the way for possession.
We appreciate you taking the time to share your experience with us.
It was very smooth and I found Brookfield very easy to work with.
Excellent