4.5

Move-In Experience Survey (30-90 days post move-in)

18 CUSTOMER REVIEWS

  • 5 star

    82.6%

  • 4 star

    17.4%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.6

Overall Service

4.5

Time Taken to Correct Items

4.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Liberty, February 2021

4.5

Liked Most

Responsiveness and meticulousness

Would Change

Nothing.

Brookfield Residential - Fairfax County Response

Hi David, we appreciate you taking the time to share your feedback with us. We strive to provide the highest level of responsiveness and service, and we are glad to hear that we have hit the mark with you! Congratulations on your new home!

Liberty, January 2021

4.5

Liked Most

Representatives were very knowledgeable and responsive. Many features were greatly designed but hastily installed.

Would Change

Quality control.

Brookfield Residential - Fairfax County Response

Hi Vinh, thank you very much for taking time out of your day to share your thoughts with us. We are pleased to hear that our team was knowledgeable, responsive, and able to schedule the necessary repairs quickly. We appreciate your thoughts regarding quality control, and we will be sure to work with our team and our partners to ensure all work is of the highest quality. Thank you, and congratulations on your new home!