4.5

Move-In Experience Survey (30-90 days post move-in)

4 CUSTOMER REVIEWS

  • 5 star

    80.0%

  • 4 star

    20.0%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.6

Overall Service

4.6

Time Taken to Correct Items

4.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Liberty Towns, July 2020

4

Liked Most

Folks have been very available. The gorgeous kitchen/living area and how open it is.

Would Change

I don't love how small the bedrooms are, but would still purchase again the same. I don't love that I will be staring into another townhome just feet away when construction is complete Role clarification/ orientation could be helpful: I feel like I don't know where anything (like gym, pool) is, and I don't know who is part of the HOA vs. the Brookfield and who to go to for what. (Everyone's been attentive, responsive and wonderful , but it could be a little more proactive).

Brookfield Residential - Fairfax County Response

Hi Griffith, thank you so much for taking the time to share your thoughts with us - we value your feedback! We are thrilled to hear that you've enjoyed the home buying process and that the Brookfield Residential team has been available and responsive. We are always looking to improve our processes, so I will certainly pass along your thoughts to the team. Thank you!

Liberty Towns, May 2020

4.5

Liked Most

The location and community is awesome

Would Change

We were very disappointed that the town home did not include a garage door opener.

Brookfield Residential - Fairfax County Response

Hi James, thank you so much for taking the time to leave your review. We are so happy to hear that you love your new home and the Liberty community! We appreciate your candor!