ALL REVIEWS

Liberty, June 2021

4

Liked Most

The teams that I worked with throughout the house buying process. Not really the lender, they were a little unresponsive and were not able to explain somethings, which at the end cost me because I was not able to lock in a lower interest rate. This was my first house buying experience the Brookfield selling team and construction team was very helpful and continue to be helpful through the first few months before I am transferred to the second home issues team. Enjoyed the experience.

Would Change

At least some amount of storage space and at least a little bigger garage

Brookfield Residential - Fairfax County Response

Farheena thank you for taking the time to complete the survey. We will share your comments regarding the lender. Pleased to hear that you have enjoyed your first home buying experience. Congratulations on your new home!

Liberty, June 2021

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Fairfax County Response

Shanon thank you for taking the time to complete the survey. Congratulations on your new home!

Liberty, May 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Fairfax County Response

Shanon thank you for taking the time to complete the survey. Congratulations on your new home!

Liberty, April 2021

5

Liked Most

Rick and Nick have been the most amazing people to work with. They have been caring, helpful and efficient. This is more than work for them, they truly care about their clients and are there every step of the way. Thank you!

Would Change

Respondent had no comments.

Brookfield Residential - Fairfax County Response

Rachael thank you for taking the time to leave your comments. We are thrilled to hear how Nick and Rick took the worry out of building your new home. Congratulations!

Liberty, February 2021

4.5

Liked Most

Responsiveness and meticulousness

Would Change

Nothing.

Brookfield Residential - Fairfax County Response

Hi David, we appreciate you taking the time to share your feedback with us. We strive to provide the highest level of responsiveness and service, and we are glad to hear that we have hit the mark with you! Congratulations on your new home!

Liberty, January 2021

4.5

Liked Most

Representatives were very knowledgeable and responsive. Many features were greatly designed but hastily installed.

Would Change

Quality control.

Brookfield Residential - Fairfax County Response

Hi Vinh, thank you very much for taking time out of your day to share your thoughts with us. We are pleased to hear that our team was knowledgeable, responsive, and able to schedule the necessary repairs quickly. We appreciate your thoughts regarding quality control, and we will be sure to work with our team and our partners to ensure all work is of the highest quality. Thank you, and congratulations on your new home!

Liberty, January 2021

4

Liked Most

Their diligence to move things at a faster pace

Would Change

Add fireplaces to future homes

Brookfield Residential - Fairfax County Response

Hi Ashish, thank you so much for taking the time to provide us with a review. We are so glad to hear that you appreciated the pace of work and that we were able to work together to get you into your new home quickly. Thank you for your feedback regarding fireplaces - we will keep this in mind for any future changes or updates. Thank you, and congratulations!

Liberty, January 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Fairfax County Response

Hello Halai, thank you so much for taking the time to share your experience with us. Congratulations on your new home!

Liberty, December 2020

4.5

Liked Most

The feeling that there was a team attempting to get me to the finish line and in the home. Feeling of commitment that the team is still with me for the next year.

Would Change

The only glitches were Covid-relayed so I do not feel they represent the overall experience.

Brookfield Residential - Fairfax County Response

Hi Tabitha, thank you so much for the kind review! We pride ourselves on our teamwork and working together to provide the best experience for our buyers, so we are very glad that was evident during your home buying process. We will be sure to pass the kind words along to the team.

Liberty, November 2020

4

Liked Most

Beautiful layouts and quality of products!

Would Change

Redesign 3rd bedroom to increase square footage. More communication about HOA.

Brookfield Residential - Fairfax County Response

Hi John, congratulations on your new home! Thank you for taking the time to leave us a review. We are glad to hear that you are happy with your new home and you had a great experience!

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