ALL REVIEWS

Snowden Bridge, August 2021

3.5

Liked Most

N/a

Would Change

Follow up a week or 2 after move in.

Snowden Bridge, July 2021

4

Liked Most

Respondent had no comments.

Would Change

Costs of certain options, specifically deck...stairs are not an option. Deck contractor is horrible

Snowden Bridge, July 2021

3.5

Liked Most

Everybody’s pleasant and responsive. I enjoy the walking paths. And I enjoy the park.

Would Change

As I have stated, the upstairs could be enlarged . I also think another pool and park could be added; given the amount of people living in this community. A pool and park could be added on the side where much of the building is taking place now.

Snowden Bridge, July 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Snowden Bridge, June 2021

4

Liked Most

Responsiveness of the construction team and the partnership with Energy Squad

Would Change

Keep the current construction team out here and from what I understand the sales team has been switched up which is a good thing. The sales experience is the driving factor for lowered ratings.

Brookfield Residential - Frederick County Response

Lyle, Thank you for taking the time to complete the survey. We will share your comments regarding the purchase of your home as we constantly strive to improve the customer experience. Congratulations on your new home!

Snowden Bridge, June 2021

4

Liked Most

The community is great

Would Change

Another unit need to be added to the townhouses . It’s too hot upstairs : the pool is too crowded

Brookfield Residential - Frederick County Response

Tammy thank you for taking the time to complete the survey. Customer Service can show you how to adjust the dampers in the mechanical room for seasonal changes on the HVAC. Glad you are enjoying your new home and the community. Congratulations!

Snowden Bridge, June 2021

4.5

Liked Most

Location is great as proximity to shops is a plus.

Would Change

We should have more internet and TV service options. Also the location of the mail box is not convenient.

Brookfield Residential - Frederick County Response

Andrews thank you for taking the time to complete the survey. Congratulations on your new home!

Snowden Bridge, June 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Frederick County Response

Dowayne we appreciate you taking the time to complete the survey. Congratulations on your new home!

Snowden Bridge, June 2021

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Frederick County Response

Michael thank you for taking the time to complete the survey. Congratulations on your new home!

Snowden Bridge, May 2021

4

Liked Most

New home overall very exciting to be here

Would Change

More contact or follow ups by sales team

Brookfield Residential - Frederick County Response

Jimmy thank you for taking the time to complete the survey. We will share your comments with the team as we are constantly looking for ways to improve the customer experience. Congratulations on your new home!

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