N/a
Follow up a week or 2 after move in.
Respondent had no comments.
Costs of certain options, specifically deck...stairs are not an option. Deck contractor is horrible
Everybody’s pleasant and responsive. I enjoy the walking paths. And I enjoy the park.
As I have stated, the upstairs could be enlarged . I also think another pool and park could be added; given the amount of people living in this community. A pool and park could be added on the side where much of the building is taking place now.
Respondent had no comments.
Respondent had no comments.
Responsiveness of the construction team and the partnership with Energy Squad
Keep the current construction team out here and from what I understand the sales team has been switched up which is a good thing. The sales experience is the driving factor for lowered ratings.
Lyle, Thank you for taking the time to complete the survey. We will share your comments regarding the purchase of your home as we constantly strive to improve the customer experience. Congratulations on your new home!
The community is great
Another unit need to be added to the townhouses . It’s too hot upstairs : the pool is too crowded
Tammy thank you for taking the time to complete the survey. Customer Service can show you how to adjust the dampers in the mechanical room for seasonal changes on the HVAC. Glad you are enjoying your new home and the community. Congratulations!
Location is great as proximity to shops is a plus.
We should have more internet and TV service options. Also the location of the mail box is not convenient.
Andrews thank you for taking the time to complete the survey. Congratulations on your new home!
Respondent had no comments.
Respondent had no comments.
Dowayne we appreciate you taking the time to complete the survey. Congratulations on your new home!
Respondent had no comments.
Respondent had no comments.
Michael thank you for taking the time to complete the survey. Congratulations on your new home!
New home overall very exciting to be here
More contact or follow ups by sales team
Jimmy thank you for taking the time to complete the survey. We will share your comments with the team as we are constantly looking for ways to improve the customer experience. Congratulations on your new home!