Overall, everyone’s been responsive and productive in the process of us moving in.
Belinda, Jacob, Ricardo made this process seamless for me. I am so grateful to have had them, I trusted them so much through the process. I know that I drove them bananas, but they remained professional and was always one call away. Someone stopped by my home recently and asked which builder did I use & I immediately said just call Belinda. There’s no reason to even look at any other builder because there’s no comparison,
Shamara, thank you so much for completing the survey. We are so greatful that you had a seamless experience and we're honored to have earned your trust during this project. Our team members work hard to make sure to offer the best customer experience and we're so happy to hear we met the mark with you. Congratulations on your new home, we hope you are absolutely loving the community!
Respondent had no comments.
Christian, Thank you so much for completing the survey. We hope that you're enjoying Elyson and loving your new Brookfield home.
My wife and I recently purchased our first home, and we couldn’t be more grateful for the incredible team that supported us throughout the entire process. Jay, Lupita, and Alfredo truly went above and beyond to make this milestone a smooth and memorable experience. Jay, our New Home Counselor, was phenomenal from the start. He was respectful, professional, and always quick to respond to any questions or concerns we had. His calm, informative approach helped ease the stress of buying our first home and made us feel confident every step of the way. Lupita, our Construction Manager, was a true standout. She ensured our walkthroughs and home repairs went seamlessly and consistently went the extra mile to make sure everything was handled with care and attention to detail. Her dedication and genuine care for her work did not go unnoticed, we knew we were in excellent hands. Alfredo, our Customer Care Representative, was equally impressive. He brought a wealth of knowledge and a sincere eagerness to help. From answering our warranty questions to walking us through routine maintenance, he made sure we felt prepared and supported for the future in our new home. Together, this team made what could have been a stressful experience into an exciting and enjoyable one. We truly felt taken care of, and we can’t thank Jay, Lupita, and Alfredo enough for their outstanding service. They are a dream team and deserve the highest recognition for their professionalism, dedication, and kindness.
Respondent had no comments.
My overall experience with Lupita and Belinda has been exceptional, with both being very caring and responsive. I had some issues with the contractor work, more specifically my cabinets.
Respondent had no comments.
Excellent courtesy shown by Jay, Lupita and Alfredo.
Respondent had no comments.
Respondent had no comments.