4.3

Move-In Experience Survey (30-90 days post move-in)

22 CUSTOMER REVIEWS

  • 5 star

    50.0%

  • 4 star

    42.9%

  • 3 star

    7.1%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Bluffs at Sleeter Lake, October 2020

5

Liked Most

Always available to help with information. Preferred mortgage agent that worked with us was one of the most knowledgeable of any mortgage agent I’ve worked with.

Would Change

Respondent had no comments.

Bluffs at Sleeter Lake, September 2020

4.5

Liked Most

Overall design of home and construction of home seem to be very thoughtfully planned and executed

Would Change

More timely response to emails even if they don’t have an answer yet to our questions (just say you don’t have an answer instead of not responding) We never saw the completely options list while picking our home options

Brookfield Residential - Loudoun County Response

Hi Sean, thank you for taking time out of your day to leave a review for us! We are thrilled to hear that you appreciated the design and construction of your home! We are always looking to improve, so we will surely take your comments into consideration for the future.