4.3

Move-In Experience Survey (30-90 days post move-in)

27 CUSTOMER REVIEWS

  • 5 star

    62.9%

  • 4 star

    28.6%

  • 3 star

    8.6%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.5

Overall Service

4.1

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Village Case, January 2021

4.5

Liked Most

Main floor living.

Would Change

Bigger master bedroom and closets.

Village Case, January 2021

4.5

Liked Most

Handled pandemic measures well and were quite considerate.

Would Change

During meetings at the ‘office’ location, there was mixed adherence to the COVID measures. Signs said appointments were necessary, but walk-ins without appointments were allowed.

Brookfield Residential - Loudoun County Response

Hi Brian, thank you for taking time out of your day to share your thoughts with us. We are glad you had an overall lovely experience with our team! We appreciate your patience and understanding as we all continue navigate these unique times during the pandemic.