Excellent!
Respondent had no comments.
Mary is great sales manager. Thank you so much to her!
Sales and service were friendly honest and accommodating
Both the sales manager, Steve, and the construction manager, Dee, are top notch. Dee has gone above and beyond to rectify issues, keeping us posted as events progressed, all the way thru to problem resolution.
We have been extremely happy with our sales lady, Mary, she is always so quick to respond my email or text and so friendly. Also very happy with Claudio and his attention to detail and rapid response to any issues or questions. The one thing we have not been happy with is the quality of the appliances, the fridge is cheaply made as is the dishwasher, it would have been nice to have had the option to upgrade.
Great experience. The only issue that I was only given opportunity to view three houses and after I moved in, I noted that there are two empty houses for sale., one just next to mine.
The sales staff was fantastic. Our walk-through with the construction manager was disappointing. He was not knowledgeable concerning many of the appliances and utility room equipment. He was friendly and polite and promised to get us the requested information. He has done so, but it requires making lots of phone calls to multiple vendors. Also, construction manager promised to have the house cleaned before we took possession. This does not seem to be the case as floors needed, sweeping and mopping and there was a layer of dust on countertops, windows, and other surfaces.
Respondent had no comments.
From the first walkthrough of our home to the settlement and move in, the Brookfield experience was outstanding