ALL REVIEWS

Highland Ridge at Alamar, April 2024

4.5

Liked Most

Very good layout and design; Very spacious! We love the tile floors and finished garage floor. The whole house is done very nicely!

Would Change

I would add a more nice kitchen faucet, better paint, hotter water heating settings, gas dryer hookup, and an extra half bathroom.

Brookfield Residential - Phoenix Response

We value your insight and feedback on your overall experience, we hope you continue to enjoy your home for many years to come.

Highland Ridge at Alamar, April 2024

4.5

Liked Most

Love the community and the houses are good overall

Would Change

Make the driveway outside a little wider

Brookfield Residential - Phoenix Response

Thank you for sharing your positive experience, we value your opinion.

Highland Sage at Alamar, January 2024

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Phoenix Response

Thank you for an awesome review!

Highland Ridge at Alamar, January 2024

4

Liked Most

We love the layout of our home and the epoxy coating in the garage.

Would Change

I think just paying closer attention to details. I feel like workmanship is something that can definitely be improved.

Brookfield Residential - Phoenix Response

Thank you for sharing your home move in experience and details we can improve upon. We love that you are enjoying your new home.

Highland Sage at Alamar, December 2023

5

Liked Most

Everything

Would Change

Nothing

Highland Sage at Alamar, December 2023

5

Liked Most

Price/incentives/floor plan. Rich and Lori made the buying process enjoyable and easy. They helped us pick out a great spec and ensured we were first on the reservation list when our plot was released. Roxanne helped with the loan process and strategically helped us use the incentive money to get a good rate with little down despite high mortgage rates. The Brookfield team was incredible. Even our real estate agent was impressed with how genuine the team was about making sure our experience was great.

Would Change

Virtuo is an unnecessary program. In theory, it’s a great idea, but in execution it is extremely difficult (and it’s no one’s fault). Unfortunately, setting up utilities requires the home owner to be present during the phone calls and it makes the Virtuo team somewhat useless. And, if you already have services it may make things more difficult. In my situation, we already had SRP so we just needed to transfer electric services. But, Virtuo signed us up for new service which would have charged us another deposit. I ended up spending more time on the phone fixing the issue than if I just setup the transfer myself online. Aside from the free moving kit, I felt the Birtuo team actually made the utility setup more difficult than if I would have done it online by myself. Brookfield could save a lot of money getting new residents a free move in kit and a flyer on who to contact for utilities instead.

Highland Sage at Alamar, December 2023

5

Liked Most

Great information, great team, the construction is excellent. The first impression was great with Chris and Roxanne. Thank you! You are doing a great job!

Would Change

The only change is the second part of the documentation with Chris. Roxanne did an excellent job. She is very professional and all the team too, but that part was not a good experience for us.

Highland Sage at Alamar, December 2023

5

Liked Most

The sincere friendliness and helpful attitude of everyone we dealt with at Brookfield.

Would Change

Nothing.

Highland Sage at Alamar, December 2023

5

Liked Most

Everything

Would Change

Nothing

Highland Sage at Alamar, November 2023

5

Liked Most

Nice house

Would Change

None

  • PAGE 1 OF 2