4.2

Move-In Experience Survey (30-90 days post move-in)

33 CUSTOMER REVIEWS

  • 5 star

    57.1%

  • 4 star

    31.4%

  • 3 star

    8.6%

  • 2 star

    2.9%

  • 1 star

    0.0%

4.1

Home Quality

4.2

Overall Service

3.9

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Potomac Shores, August 2021

4

Liked Most

Peter was a great part of the process

Would Change

Listen to the customers and have option that suit the home price. Take care during building

Brookfield Residential - Prince William County Response

Allister, Thank you for taking the time to complete the survey. Our team is working closely with you to address your concerns as you get settled in your new home. Congratulations!

Potomac Shores, July 2021

4.5

Liked Most

The floodplain/ layout is wonderful.

Would Change

I would change grading of the lot. I would have a better painter with better attention to detail.

Brookfield Residential - Prince William County Response

Craig, Thank you for taking the time to complete the survey. We will share your comments on the interior painting. It's very common for water to "pond" or remain at drainage management areas up to 48-hours after a heavy rain, anything past that please contact customer care to address any potential grading issue. Congratulations on your new home!