ALL REVIEWS

Snowden Bridge, February 2021

5

Liked Most

All of it - this is my first experience buying a single family home where I got to pick everything and I love it!

Would Change

Nothing

Kissing Tree, February 2021

4.5

Liked Most

The plan we selected is very live able.

Would Change

Improved attention to details of final fit and finish.

Brookfield Residential Response

Glad you're loving the floorplan, Gerald! Thanks for your feedback regarding attention to details and final finish-- this helps us when making future improvements!

Bayberry at The Groves, February 2021

3.5

Liked Most

Still thinking...

Would Change

Countertops in kitchen and bathroom SUCK!!! We should have a choice in color of cabinets. Sinks in bathrooms look great but are not functional. Designer should have really thought about what type of sink and countertops to offer. I tell people to stay away from the upgrade white tops.

Brookfield Residential Response

Thank you very much for your feedback, we will pass it along to the Senior team to for their review. We are very sorry to hear about your experience so far and hope to improve on it moving forward.

Pathways in Caledon East, January 2021

4.5

Liked Most

This is our third home purchase from a builder. By far Brookfield outdid the other builders on every front. I loved the white glove service and care.

Would Change

Respondent had no comments.

Brookfield Residential Response

We are thrilled we made you happy with your experience and we look forward to providing more of the same! Thanks for leaving your review and feedback!

Cranston 81 - Retreat, January 2021

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Potomac Shores, January 2021

5

Liked Most

The size of the rooms

Would Change

Encrease the number of bathrooms

New Seaton in Pickering, January 2021

4

Liked Most

Great service, great quality

Would Change

More communication at time or purchase about the upgrades no longer available as of the time (ie. Cold cellar)

Brookfield Residential Response

Thanks for your feedback - we've taken this up with our team! We appreciate your review.

Wild Rock, January 2021

3

Liked Most

The sales person was forthcoming and willing to work with the buyer to get approval for additional items requested. In Wild Rock , Vern and our site supervisor Terry were always pleasant and helpful to meet our needs. I would definitely work with both of them in the future should that opportunity arise. They absolutely made us feel we were their only customers which is the way it should be. Well done gentlemen!

Would Change

First the design center needs to update materials with more choices of GOOD quality products. Secondly only two 2 models homes were built but 7 basic floor plans were offered, so the point is it’s hard to know how the flow of the house feels to the buyer if you only are looking at a drawing on a piece of paper. Interior paint types ( flat vs low sheen) should be option because the buyer is ultimately paying for the paint anyway. Choices of the tub, toilets etc is as important as the facets and sinks. Only one choice for a faux mantel ? Really? Way to expense not to have the real thing.

Brookfield Residential Response

Don, thanks so much for the kind words about our Wild Rock team! Vern and Terry are really great, we're so lucky to have them! We apologize for the selections in the design center, it's something we're working on so that we can provide our customers more options! We really appreciate you sharing this feedback.

Southport, January 2021

5

Liked Most

Watching our home grown from ground up.

Would Change

Nothing

Brookfield Residential Response

Thank you for your feedback. We are beyond thrilled to hear your experience has been a memorable one!

Solstice Emerald Park NH, January 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

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