ALL REVIEWS

Two Rivers, September 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Easton Park, September 2021

5

Liked Most

The customer service and project manager Casey.

Would Change

Service was excellent.

Brookfield Residential Response

Wowie! Thank you Geoffrey!

Indigo at Canvas Park- NH, September 2021

3.5

Liked Most

Brookfield has been very good about communicating with its buyers. I do believe they try to add good value with the connected home features and the design and layout of the homes. Some of the standard materials are not that bad but some are questionable.

Would Change

I would consider using better building materials. I feel a lot of the people purchasing homes in these areas are relatively younger individuals or family who are most likely working a lot. It would be nice to deal with less issues regarding material repair due to low quality product. I would pay more knowing from the get go knowing I will have less issues up front or not feel the need to upgrade so quickly.

Brookfield Residential Response

Thank you for taking the time to fill our survey, and will share your comments to the team.

Bradford's Landing, September 2021

5

Liked Most

I love the location of my home, I love the view of my home, I love my kitchen.

Would Change

The service that I actually received from Brookfield was top-notch, I'm a first time home buyer and Pete REALLY guided me and answered every question from the first day I met him, I would not change the service however If I could change one thing about my home it would only be to make the closets a little bigger.

Snowden Bridge, September 2021

4.5

Liked Most

Overall home buying process was smooth.

Would Change

Sales team should be fully aware and knowledgeable of the options offered. Provide better illustrations/simulation of the color choices for some of the exterior options

Brookfield Residential Response

Nagaditya, Thank you for taking the time to complete the survey. We appreciate your feedback as we are always seeking to improve the customer experience. Congratulations on your new home!

Heritage Shores, September 2021

4.5

Liked Most

It's just a nice place to live.

Would Change

Just think Brookfield needs to slow down with the building so things can be properly supervised.

Brookfield Residential Response

Brian, Thank you for taking the time to complete the survey. We will share your comments as we are always seeking to improve the customer experience. Glad to hear you are enjoying your new community. Congratulations on your new home!

Broadway, September 2021

4

Liked Most

Space and tall ceilings.

Would Change

I would change floor material. I wan't informed about floating nature of vinyl floor. I hate new floor making noise when I walk in new home.

Brookfield Residential Response

We appreciate your comments and feedback on your flooring selection. Thank you for taking the time to fill out our survey!

Bayberry at The Groves, September 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential Response

We appreciate your positive feedback and strive to build things right for you and your family. Thank you again, for making Brookfield Residential your builder of choice

Snowden Bridge, September 2021

4

Liked Most

How much information and care is provided during the construction process and even after you moved in.

Would Change

The laundry room is too small. The spot where the washer/dryer are located is so tight to the point that the door cannot be fully opened. I believe a nice addition will be to be able to turn of the living room lights also from the wall close to the master bedroom

Brookfield Residential Response

Rodrigo, Thank you for taking the time to complete the survey. We will share your comments regarding the laundry room door and access. Congratulations on your new home!

Kissing Tree, September 2021

5

Liked Most

Home is exactly what we want! Everyone that helped us get here and build the home worked great together as a team. We are very pleased with the process, the results, and are thankful we made this choice.

Would Change

I would add more outlets, LOL. Everything was great

Brookfield Residential Response

Thanks for sharing Gaylon! Welcome to Kissing Tree!

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