All reviews
Back to profile →July 2026Rockland Towns
Overall Rating: 4.0 / 5
Respondent had no comments.
July 2026Starling SF
Overall Rating: 4.0 / 5
Our experience with the initial sales team left much to be desired. From September through November 2025, communication was often slow and inconsistent. Many of our emails required follow-up before we received a response, with replies sometimes taking a week or longer. However, when it came time for us to complete required tasks, we were often given only a day or two to respond. That imbalance made an already stressful first-time home-buying experience even more frustrating. More than the delays themselves, we often felt like we were inconveniencing the team whenever we had questions or needed clarification. As first-time homebuyers, we were relying on their guidance, but instead we were left feeling like a burden rather than valued customers. Our experience improved significantly once we began working with the second team. Communication became prompt, professional, and proactive. Even when they didn't have an immediate answer, they acknowledged our inquiries and kept us informed while they looked into them. The difference was night and day. We felt supported, respected, and genuinely taken care of throughout the remainder of the process.
July 2026Barefoot Village Tealight
Overall Rating: 4.0 / 5
Respondent had no comments.
July 2026Midhurst Valley
Overall Rating: 5.0 / 5
We are pleased with the great service and information provided at all times. The house was according to our expectations and we definitely will recommend Brookfield to family and friends.
July 2026Livingtson Estate
Overall Rating: 5.0 / 5
Luc and his team were amazing to work with. 100%
July 2026Orchards SD
Overall Rating: 4.0 / 5
Everything was good. The only thing was not good is the location of the electrical panel in the basement. Overall it was a good experience
Brookfield Residential responseWe are pleased to year your experience was good. Thank you for the feedback and we will review the location for the electrical panel.
July 2026Kissing Tree 40s
Overall Rating: 5.0 / 5
This my First new Home and it's awesome!
Brookfield Residential responseWe're so happy you chose and trusted us to build your first new home! Welcome home!
July 2026Hiatt Pointe
Overall Rating: 5.0 / 5
We are extremely pleased with our choice to move here. We could not be more pleased with Kevin, he is timely, attentive, knows his business, makes great suggestions, has great follow through, and most of all he is trustworthy. Thank you having such a man of Integrity for us to work with.
June 2026Elyson 40s
Overall Rating: 4.0 / 5
So far it was great ! But after we live in the home for a few years the quality of the construction and value we got will be clear
Brookfield Residential responseThank you for sharing your feedback! Our team is here to help with any questions you may have about your home. We hope you enjoy your home for years to come!
June 2026Station No. 3
Overall Rating: 4.0 / 5
1. We followed this unit from February and was in touch with Jennifer. We were told about offering 5000 seller credits and one extra locker room. However, during the week where we were r a dying to pay 5000 and book the unit, we were told there would be no extra locker room as there is high demand for the unit. We felt it to be less reliable. However, we liked the unit and loved station no 3. So we proceeded to next steps. 2. Station no 3 is really beautiful. We like the unit and enjoying our stay so far. But there are several issues that persist. For example, the Co working space air conditioning is not working anymore. The garage door frequently stops working. 3. The quality of the unit came a bit of surprise. Within one month of use, I can see the drains in the wash basin has rust already. These issues make me sad.