ALL REVIEWS

Indigo at Canvas Park- NH, October 2023

4

Liked Most

The layout, the maintenance team is great.

Would Change

Better plumbing, better toilets, better countertops, better electrical.

Brookfield Residential Response

Thank you for your candid feedback. We will review closely and address the concerns as promptly as possible.

Cranston MUZLL, October 2023

3

Liked Most

Gabe, Cori, Scott

Would Change

Customer service, The Studio process, better trades and workmanship

Luna at The Landing, October 2023

5

Liked Most

Excellent

Would Change

Model homes are with many bells and whistle, would like to see a basic home model for list price.

Brookfield Residential Response

We’re so glad you enjoyed your New Home Experience! Thank you for sharing your kind words and shouting out our Luna team!

Terra at The Landing, October 2023

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential Response

Thank you for taking the time to share your positive experience. We’re so happy you love your new home and appreciate the opportunity to be your builder of choice!

Snowden Bridge, October 2023

4.5

Liked Most

Our purchasing experience with sales representative Bill was exceptional. Bill was very polite, professional, and knowledgeable about the homes and community. Dan was pleasant and professional to work with. Rick was very professional, tentative and knowledgeable. Rick was always responsive and it was a pleasure working with him during our purchasing process.

Would Change

Make the garage and driveway larger. More space between homes. Having hard water in Frederick County, Va, it would have been nice to have a water softener included with the purchase of our home. Kitchen needs more cabinets.

Terra at The Landing, October 2023

5

Liked Most

Everything is provided in a very fine manner.

Would Change

Everything is fine.

Brookfield Residential Response

Thank you for taking the time to share your positive experience and we will share this with Terra Team!

Terra at The Landing, October 2023

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential Response

We’re sorry the experience left you feeling towards the quality. As our Customer Care team continues to work with you, we hope to make things right and improve your experience moving forward

Livingston SF, October 2023

3.5

Liked Most

Where I come from, there's a saying "its not what they said (or did), its how they made you feel". Mary, Robyn and Cyril (the beautiful sales ladies) gave us (our family) a truly remarkable experience in the course of the purchase, so much so that we remember their names, my son remembers Robyn in particular. I only wish that that experience could be translated into the home through a more professional and supervision oriented, customer honest engineer.

Would Change

If I could change anything, it would be the Engineer who supervised the poorly laid fascia that stares right at you when you stand in front of the house. Whats more is that he stood there and practically told me gibberish as to why it was done that way. Also despite the promise to follow up to see how we were doing after 60 days of moving in, no one has reached out to us.

Ivy, October 2023

3

Liked Most

the structural design of the home is good

Would Change

The quality of the home needs to be better for the price we are paying

Ivy, October 2023

5

Liked Most

Respondent had no comments.

Would Change

A slight bigger garage

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