We love Kissing Tree and all the people out here. We are happy with our lot. We all say "it's not about the home, it's about the community."
Brookfield seems to have little interest in producing a quality product. The quality of the lumber is low grade. Our slab has a large "bow". The trim work is VERY poor quality. Our roof is wavy. Driveway had large cracks right after it was poured. Toilet is not centered in the water closet in the master and they refused to fix it. Our manufactured wood floor is the highest grade offered, yet it chips easily.
Candace, we value customer feedback like yours and are so glad you’re enjoying the Kissing Tree community atmosphere and activities. We’re very sorry to hear of your negative experience with the quality of your home and selections of upgrades. Our team is working closely with you to resolve any concerns or issues. We’re always improving our Design Studio options, so I’ll pass this off to the team to factor into future enhancements. Thanks again for voicing your feedback.
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Thank you for sharing this information and we hope you will enjoy your new Brookfield Homes for years to come...
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We appreciate your feedback and strive to make things right. Welcome to the Brookfield family!!!
They really care about their customer and product. On home orientation, final walkthrough, movein, warranty check. Martin and Jim are really looking and pointing to what needs fixing even though my untrained eye dont notice them. Makes me feel like they really care and I love it and really appreciate it.
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I love the feeling of community and the great care placed upon being satisfied with the home and community.
I would not change a thing. I thought the service provided was excellent. Brookfield did a wonderful job!
Thank you for the Awesome review! We work hard to deliver an exceptional experience and we're happy to read we hit the mark for you!
I like the quick response time we have received. The team has been very attentive.
So far everything as been great. No changes as of right now.
Brittany, thank you for taking the time to complete the survey. We're so happy to hear that you've had an easy home buying experience and that you've enjoyed the team! Congratulations on your new home!
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Thank you for taking the time to provide us your rating!
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Megan, Thank you for the great scores on your survey. Your feedback is very important to us.
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