ALL REVIEWS

Paisley, April 2021

4

Liked Most

Timely and good quality construction. Besides the numerous difficult experiences we had with our first sales representative, our team was wonderful.

Would Change

I just want to mention that we initially had a TERRIBLE experience with our sales representative, who I know is no longer with Brookfield, so I answered these questions ONLY with the rest of our team in mind.

Ridgeview, April 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Bradford's Landing, April 2021

4.5

Liked Most

Nothing

Would Change

Nothing

Brookfield Residential Response

Hi Maxwell, thank you so much for sharing your feedback with us. Congratulations on your new home!

Wilshire, April 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential Response

Thank you for taking the time to return feedback. It is much appreciated!

Paisley, April 2021

4.5

Liked Most

Beautiful design.

Would Change

Not much just more details before actually purchasing the home ie zero lot line it garage will be in the summer. I wasn't aware of that.

Marigold at New Haven, April 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential Response

thank you for your high scores and sharing your comments. Will pass your comments to the team.

Bayberry at The Groves, April 2021

4.5

Liked Most

The larger patio area and access to the pool!

Would Change

Quicker turnaround on tickets submitted. Sent a ticket to fix the huge hole behind doorbell that was discovered after Ring install back on 3/26 and still have yet to receive a response or acknowledgment.

Brookfield Residential Response

Thanks for your feedback, we’ll pass it along to the team and if you have any other questions please contact Brookfield directly and we would be happy to help.

Seton, April 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Kissing Tree, April 2021

4.5

Liked Most

Sean, our contractor, was outstanding in the completion of our home. He personally took the time to clean and correct several items such as our outdoor grill and refrigerator. Both were wonky and Sean adjusted each item personally so that it fit better and was not wobbly. He made sure our home was ready to move-in.

Would Change

When we purchased our home in Kissing Tree, the welcome sign with our names and where we lived prior was discontinued. Very disappointing.

Brookfield Residential Response

Cynthia, great to hear you had a positive experience with Sean! We're sorry to hear about your disappointment with the yard signs, it's never fun to discontinue these types of things, however we hope you find joy in all the other fun activities and social events our HOA provides!

The Orchards, April 2021

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

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