All reviews
Back to profile →May 2026Kissing Tree - Cottages
Overall Rating: 5.0 / 5
Excellent from the real estate agent to the folks that I walk thru the house with before we closed.
Brookfield Residential responseThanks for sharing your positive experience. We strive to build the best places to call home.
May 2026Elyson 45s
Overall Rating: 5.0 / 5
Over all my experience with Brookfield is amazing the superintendent is always on top of everything and the communication is outstanding.
Brookfield Residential responseWe’re so happy we hit the mark for you – thank you for the kind review!
May 2026Chappelle Move Up
Overall Rating: 5.0 / 5
We’re very happy with our new Brookfield home — the overall quality, layout, and design are excellent. The floor plan feels thoughtfully planned, the build is solid, and most of the finishing work reflects a high standard. Brookfield has also been very responsive throughout the process. Any questions or service requests were handled quickly, and communication has been smooth from start to finish but some questions seem ignored like landscaping, seems due to a lack of a concrete answer. There are a couple of areas that could be improved. The bathroom hardware — specifically the plasticky nature of handles and tissue holders — feels noticeably lower quality (worse than dollarama) compared to the rest of the home. This will not last long, but they don’t match the otherwise strong craftsmanship. We were also surprised that the home did not come with a garage keypad, which is a basic convenience feature most new builds include. Overall, we’re still very satisfied. With a few small upgrades, the home would be close to perfect — great design, great service, and just a couple of details that could be improved.
Brookfield Residential responseThank you for providing your thoughtful feedback, we will share with our teams. We are pleased to hear that you are very happy with your home and the service you experienced so far.
May 2026Kissing Tree - Cottages
Overall Rating: 5.0 / 5
Overall excellent home buying experience!
Brookfield Residential responseWe’re so glad you enjoyed your purchase experience!
May 2026Cadence Towns at Solterra
Overall Rating: 5.0 / 5
Respondent had no comments.
May 2026Cadence Towns at Solterra
Overall Rating: 4.0 / 5
Generally a good experience.
May 2026Orchards Move Up
Overall Rating: 4.0 / 5
Incredible and easy
Brookfield Residential responseThank you for taking the time to complete your survey. We are happy to hear you enjoyed your experience.
May 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
The homebuying experience was positively influenced by the personnel. Julie in sales was AMAZING!
May 2026Bloom at Edenglen
Overall Rating: 3.0 / 5
Julie did a good job of walking me through the process. I felt like she did gloss over the amenities, which after now buying and being able to view myself, are outdated and a underwhelming. I brought it to the HOA attention how dirty the pool is, constantly. She let me ask all my questions, which I am grateful for, but I also wish she came in with questions that are frequently asked or questions that surprised her from other buyers, because as a first time home buyer, I didn’t know what I didn’t know…. Art and Mike were on my team, and you can tell they love what they do. Both of them did their best to not only have my home ready, but also follow up on issues that came up. I appreciate their approach to their job, and their attitude, and professionalism. The home itself did not come issue free. From issues with the garage door, the electricity, and some overlooked finishing touches, it made the process a little bit of a hassle. Additionally, I love the home, and the community, but as mentioned, the vendors used to “help” with the onboarding process were not helpful; the community amenities are dirty, outdated, and overpriced, while newer communities with more amenities are charging less. Lastly, my experience with the HOA (which is limited considering I haven’t moved in full time) has been underwhelming and disappointing - they have ignored concerns, gaslit me, given me a hard time for requesting a green waste receptacle which is required by law, and have yet to correct the billing situation, which I thought was taken care of by Brookfield when the sale closed. I’ve tried to loop in Julie, since I feel like I am ignored, but she just sent me back to the HOA. Finally, to add insult to injury, the same homes as mine, are on sale starting off 10-20K less than my home - and I’m not talking the purchase price, the starting price is way lower than my home. For all these factors, I am excited about my home, but not as excited as I wish I was.
May 2026Kissing Tree
Overall Rating: 5.0 / 5
I have built three other homes. This has been the most pleasant experience I've had. I'm considering investing in the company. That should tell you all you need to know.
Brookfield Residential responseWow! Thank you so much for the kind words. We strive to build the best places to call home, and we're so happy you love your new home.