Overall experience was good with Brookfield. Communication was good, the build quality is good. Some areas of improvement I would think would be the sales center explaining more features that can be added removed etc. as home buyers might not be aware of certain things, like rough ins etc. Making structural change was challenging as we wanted to change the tub to a standing shower before the structural sign-off however we are not allowed to do it. During the walkthrough before possession, most of the deficiencies were noted by Brookfield staff themselves which was appreciated, but most of them were not resolved prior to possession. All the repairs / trades only work on weekdays and do not provide exact timings for work to be done. I have had to take at least 5 days off for people to come in and do repairs. It is a bit frustrating to have to take days off from work as that costs money and time. Some comments on the community, it is a fairly highly populated community, but not enough stores to shop at. Roads are very narrow, with Garbage Bins on the roads and vehicles parked on the street, it is very difficult to drive within the residential areas. Lanes should be wide enough for two cars to pass and they aren't.
I wouldn’t build with Brookfield ever again.
Excellent communication from start to finish. Exceeded my expectations. Everything is well prepared, organized and supportive.
Overall a great experience with Brookfield. Some areas that could have slight improvements but we had a positive experience so far and love our home.
My overall experience in this process was good. When there have been issues for the most part they have bend resolved in a timely manner.
It’s perfect to build a home.
Poor quality building materials, bathroom accessories, used
Good
Few things are not upto mark like some squeaky sounds with LVP, Not cleaned garage doors, Installations of commods are not perfect, Cabinets missed, cabinets replaced due to damaged piece installed, Another cabinet was damaged and not installed yet. etc.
My overall experience with Brookfield has been good. Their employees have been respectful and responsive. The home design is excellent, it was exactly what I was looking for.
Thank you for sharing your feedback. We're so glad to hear that you like the design. Building the best places to call home is our goal! And we're happy that the team made your experience positive. Thanks again for taking the time to share your experience!