Timely and good quality construction. Besides the numerous difficult experiences we had with our first sales representative, our team was wonderful.
I just want to mention that we initially had a TERRIBLE experience with our sales representative, who I know is no longer with Brookfield, so I answered these questions ONLY with the rest of our team in mind.
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Hi Maxwell, thank you so much for sharing your feedback with us. Congratulations on your new home!
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Thank you for taking the time to return feedback. It is much appreciated!
Beautiful design.
Not much just more details before actually purchasing the home ie zero lot line it garage will be in the summer. I wasn't aware of that.
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thank you for your high scores and sharing your comments. Will pass your comments to the team.
The larger patio area and access to the pool!
Quicker turnaround on tickets submitted. Sent a ticket to fix the huge hole behind doorbell that was discovered after Ring install back on 3/26 and still have yet to receive a response or acknowledgment.
Thanks for your feedback, we’ll pass it along to the team and if you have any other questions please contact Brookfield directly and we would be happy to help.
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Sean, our contractor, was outstanding in the completion of our home. He personally took the time to clean and correct several items such as our outdoor grill and refrigerator. Both were wonky and Sean adjusted each item personally so that it fit better and was not wobbly. He made sure our home was ready to move-in.
When we purchased our home in Kissing Tree, the welcome sign with our names and where we lived prior was discontinued. Very disappointing.
Cynthia, great to hear you had a positive experience with Sean! We're sorry to hear about your disappointment with the yard signs, it's never fun to discontinue these types of things, however we hope you find joy in all the other fun activities and social events our HOA provides!
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