We had an overall wonderful experience with Brookfields! Everybody was very kind and helpful and were willing to answer all of our questions. Our home turned out beautiful and we are excited to spend the next years in this home! Thank you Brookfields!
During our home buying process Alex was great; he was responsive when we reached out and overall made our experience a lot better. I would recommend Brookfield Residential to anyone who is in the home buying process. There have been a few issues that we have encountered since move in where we have had to reach out to someone for help; we have been moved in for about a month now and no one from the builder side/home warranty side has reached out to us to check in like they said they would. Other than that we are very happy with the experience.
A smooth and wonderful journey from initial viewing to purchasing the home at Brookefield Residential. The whole team working at Brookfield Residential have very helpful and ensured that all our concerns were attended to the best of their ability.
Honestly, this is my second time purchasing a newly built home. Working with Michael, the Project Manager, has been a great experience. We were moving from Maryland to NC, and we communicated quite a bit through emails. Mike was swift to respond to concerns and he kept us informed as the progress of our home was being built. The couple of concerns we did have, Mike addressed promptly. When we did the final walk-thru we met Emily who will handle any warranty issues. She is great and I'm sure we'll be in great hands. We are settling down and really enjoying our new home and community.
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