ALL REVIEWS

Agave Spencer's Crossing, August 2021

5

Liked Most

Everyone was very kind and responsive. The design of our home (Agave Plan 2) is intelligent. Very open concept yet designed for privacy between the 1st and 2nd floors. Love the home

Would Change

Have more service people that can take more time to explain how things work when they don’t work as expected.

Brookfield Residential - Riverside County Response

We are so glad you are enjoying your Agave home.

Agave Spencer's Crossing, August 2021

5

Liked Most

The home features and layout.

Would Change

Home owners Association a little expensive.

Brookfield Residential - Riverside County Response

Tank you for sharing your positive buying experience. we will share your comments with the team.

Agave Spencer's Crossing, July 2021

4.5

Liked Most

The sales team were wonderful especially Julie.

Would Change

I would improve the turn around time for the repair requests.

Brookfield Residential - Riverside County Response

Thank you for taking the time to fill out our survey.

Savannah - Audie Murphy R, July 2021

5

Liked Most

Michelle, Howard and Gabe went over and above to ensure our expectations were met.

Would Change

The location of several switches are inconvenient. The garage light switch cannot easily be reached when exiting the laundry room. There should be a 3-way switch in the laundry room. The side yard with the gate is too small. Make the large side yard smaller and the small side yard larger. Paint color options should be more reasonable.

Brookfield Residential - Riverside County Response

Thank you for sharing your positive experience we will share your comments with the team.

Agave Spencer's Crossing, July 2021

4.5

Liked Most

Julie, Arturo, and Gabriel were and have been great.

Would Change

Larger backyard but oh well

Brookfield Residential - Riverside County Response

Thank you for sharing your awesome experience with the Agave team. I will pass the comments to the team.

Agave Spencer's Crossing, May 2021

3.5

Liked Most

Sales staff, the overall look of the home, and the community

Would Change

Provide higher quality homes and better quality control throughout the building process

Brookfield Residential - Riverside County Response

We're apologize to hear that we have not met your expectation. We will pass your comments to the team.

Savannah - Audie Murphy R, May 2021

5

Liked Most

We love the fact that we have two great big entertainment areas and the rear garage roll up door on the house. And our sales team( Michelle and Howard) were amazing. I've never seen such dedication to make sure that everything we needed to make this dream of our home ownership happen. Every aspect of this purchase was a pleasure!

Would Change

Nothing other than what i previously mentioned about the pantry.

Brookfield Residential - Riverside County Response

We are so happy the you had an awesome experience.

Agave Spencer's Crossing, May 2021

4.5

Liked Most

Would Change

Quicker response from home owner portal if possible.

Brookfield Residential - Riverside County Response

Thanks for the awesome survey and comments.

Savannah - Audie Murphy R, May 2021

4

Liked Most

Gabe, our site manager is AMAZING and deserves a raise. Working in the field and being in Design and construction management myself I know how hard the job is. He was polite, informative, positive and urgently helpful. I’ve never worked with such a well rounded great site manager. Everyone of his team members responded well to him and his energy influenced the entire build and all the trades involved. Michelle and Howard made us feel comfortable confident and non pressured when buying and the floor plans are phenomenal especially your options for single stories. Thank you for that; I have MS and can see myself living here safely forever even if I’m ever in a wheelchair. The craftsmanship of Brookfield interiors was far superior to any other builder in Audie. Great Job! Thank you.

Would Change

Not centering the home in the lot so the one story homes have more yard in one area and not spread all the way around evenly. Our designer either couldn’t use or didn’t have access to proper tools to illustrate our electrical upgrades on the plan. We had to hand hold the entire time and still she miss called out our requests or did them wrong.

Brookfield Residential - Riverside County Response

Thanks for sharing your comments. Will pass it along to our team to review.

Agave Spencer's Crossing, May 2021

2.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Brookfield Residential - Riverside County Response

thank you you sharing your feedback a team member will contact you.

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