Brookfield Residential - San Bernardino County

April 2026Row at Sundance Park - New Haven

Overall Rating: 3.0 / 5

Sales team was amazing. Dan in the sales office made this experience so smooth on his end. Our customer service rep Andrew has been extremely helpful as well. My wife and I have enjoyed working with both of them. Once we moved in, we did have some frustrations with how Carlos and Tom handled an issue with our appliance delivery. However, we have appreciated how Andrew addressed our concerns.

April 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Overall great, any issues have been addressed via customer service and construction

Brookfield Residential - San Bernardino County responseThank you for sharing your initial move-in experience. We are so happy to welcome you home.

April 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Respondent had no comments.

April 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

I cannot say enough good about the team at Bloom. From Julie, to Michael and Ken, everyone was informative, helpful, caring and supportive.

April 2026Dwell at Sundance Park - New Haven

Overall Rating: 5.0 / 5

Great experience overall, Teresa, Dan, Adam, and Tom were especially helpful in fixing issues and providing advice

Brookfield Residential - San Bernardino County responseThank you for your feedback and experience. We will pass this along to our design and development teams.

April 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Respondent had no comments.

February 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Respondent had no comments.

February 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

Love it!

February 2026Bloom at Edenglen

Overall Rating: 5.0 / 5

The entire process was incredibly smooth and without any interruptions, ensuring a seamless experience. Additionally, there was a high level of support provided throughout, with assistance readily available whenever needed. Furthermore, the process was conducted with complete transparency, allowing for clear communication and understanding at every stage.

Brookfield Residential - San Bernardino County responseWe value your feedback and are especially appreciative of your comments of our team and the support they were able to provide as you purchased your new home!

February 2026Row at Sundance Park - New Haven

Overall Rating: 4.0 / 5

Overall, it was a great experience as a first time home buyer. They explained everything throughout and make the process less stressful. The maintenance team also did a in after purchase care. They respond to our fixing requests in a timely manner. HOA team also seems responsive so far to our questions.

January 2026Dwell at Sundance Park - New Haven

Overall Rating: 5.0 / 5

Our experience with Brookfield from the beginning with the sales team to the closing team had been excellent. We could tell that the Brookfield staff really cared to provide good service.