4.5

Move-In Experience Survey (30-90 days post move-in)

70 CUSTOMER REVIEWS

  • 5 star

    74.7%

  • 4 star

    21.7%

  • 3 star

    3.6%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.6

Overall Service

4.1

Time Taken to Correct Items

4.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Indigo at Canvas Park- NH, October 2023

4

Liked Most

The layout, the maintenance team is great.

Would Change

Better plumbing, better toilets, better countertops, better electrical.

Brookfield Residential - San Bernardino County Response

Thank you for your candid feedback. We will review closely and address the concerns as promptly as possible.

Citrus at Canvas Park NH, October 2023

4

Liked Most

We love the amenities in the community and the neighbors we've met.

Would Change

Better quality control on the construction of the home. Some of our issues, like the squeaky floor are things that should have been caught earlier in construction. Our floor squeaks like it's a 10yr old house.

Brookfield Residential - San Bernardino County Response

We appreciate your feedback and understand the importance of quality. We are sorry we didn’t quite hit the mark for you and will take your insights back to our teams for further discussions. It is always our priority to strive for excellence and improvements. Thank you for being part of that constant evolution.