4.6

Move-In Experience Survey (30-90 days post move-in)

37 CUSTOMER REVIEWS

  • 5 star

    80.0%

  • 4 star

    18.0%

  • 3 star

    2.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.6

Home Quality

4.7

Overall Service

4.2

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Latitude at Rancho Tesoro, January 2022

5

Liked Most

The View from my home. The security from the gated community. It's in a great up & coming area of San Marcos.

Would Change

Put up a sign to encourage people who walk through the walk ways, to please not let the door slam behind them because it rattles the homes connected to them. I work remotely and can hear the slamming doors during my work calls and it's very aggravating how people don't have the common courtesy to prevent it from doing so. Then again, I think it's because of lack of awareness. So if you could assist with raising awareness, then I'd really appreciate it.

Brookfield Residential - San Diego County Response

Thank you for the great feedback! We value your opinion and hope you have many enjoyable years in your home.

Latitude at Rancho Tesoro, January 2022

3.5

Liked Most

Respondent had no comments.

Would Change

Exterior doors slam shut and shake the entire side of the building every time someone goes through it. There needs to be a way to ensure the doors close without shaking the entire structure.

Brookfield Residential - San Diego County Response

Thank you for submitting your survey and providing the helpful feedback. We will ensure the team is made aware of your concerns.