4.6

Move-In Experience Survey (30-90 days post move-in)

81 CUSTOMER REVIEWS

  • 5 star

    75.5%

  • 4 star

    21.6%

  • 3 star

    2.0%

  • 2 star

    1.0%

  • 1 star

    0.0%

4.5

Home Quality

4.6

Overall Service

4.2

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Latitude at Rancho Tesoro, June 2021

5

Liked Most

The people I have worked with have been the best part. Jeff from the beginning was always helpful and recognized me each time I came into the office. I was always excited to get his emails with updated pictures of my home. Kim was always helpful with answering all my questions. Mike has been always quick to respond and follow up with any questions or issues I’ve had since moving in. Christie has helped make the move in process seamless and not stressful! Thank you to everyone on the team!

Would Change

Nothing! The service and home are both amazing. Everyone has been so helpful through this process.

Brookfield Residential - San Diego County Response

Thank you for the great feedback and recognition of our team. We're so happy we hit the mark for you!

Latitude at Rancho Tesoro, June 2021

4.5

Liked Most

The entire staff has been great and welcoming. Mike has been great in making sure the new home is perfect for us and has handled all of our concerns or repairs very efficiently.

Would Change

Service and home are great. Only thing I would change is the driveway and lip into garage.

Brookfield Residential - San Diego County Response

Thank you for the awesome review and insightful comments.