The a Brookfield experience was a pleasant one. From beautiful homes to timely responses. We appreciate the Brookfield team making our first buying experience a great one!
Juan, thank you so much for your feedback. We're so glad that your first buying experience was one to remember. Congratulations on your new home!
Our overall experience with Brookfield was exceptional. Thank you Marc, (New Home Counselor), Joanna (Design Consultant ), Karen (Customer Guide), Colin (Construction Manager) and Thom (warranty and post move in assistance). We love our new home and community. The only challenge we experienced was with Home Pro. There was a communication gap around setting up our first appointment time caused by a clerical error they made with our phone number. Then, at White Glove inspection, wish we got a little more help with our Ring doorbell. After move in, we discovered the chime was not working due to poor battery install. Also, found we had a weak internet connection for our media outlet. Discovered by the person who wall mounted our TV. All fixable, and relatively small things, but something else to do that could have been avoided.
Edward, Thank you so much for the kind words and for recognizing Marc, Joanna, Karen, Colin, and Thom. We’re thrilled to hear your experience with the Brookfield team was exceptional and that you’re loving your new home and community! We also appreciate you sharing the feedback regarding your Home Pro experience; we understand how those small tech issues can add up and we’ll use your insights to help improve communication and support during setup. We're grateful for your thoughtful review and are so glad to have you as part of the Kissing Tree family!
The team was super helpful and responsive for all requests. As a first time home buyer I really appreciated it!!!
Thank you for sharing your feedback, Kenneth. We are so happy to hear that you had a great experience with the Brookfield team. We hope you're enjoying the community and everything about your brand new build. Congrats on your new home!
Respondent had no comments.
Christian, Thank you so much for completing the survey. We hope that you're enjoying Elyson and loving your new Brookfield home.
Everyone was very helpful
Robert, Thank you so much for sharing your feedback with us. We hope you are enjoying your Kissing Tree home!
Respondent had no comments.
Ulices, Thank you so much for completing the survey. We hope that you're enjoying your brand new home and all that it has to offer.
Respondent had no comments.
Jay, thank you so much for sharing your feedback. We hope that you're loving your new home!
Respondent had no comments.
I can't remember a time in my 67 years I ever looked forward to completing a survey, but this is the exception. My experience with everyone on the team at Kissing Tree "FAR EXCEEDED MY EXPECTATIONS!" From Brian, To Karen , to Kolby our builder, Randy and Lisa in the Welcome Center, Joanna in the Design Center to Chris in Warranty. This team is amazing and to be honest I've never seen a better team of cohesive folks working together. I've been a CEO for public and private companies for 25+ years and Brookfield's ability to maintain this culture and to it with scale is beyond impressive!
Respondent had no comments.