Our overall experience from start to finish was excellent. Great communication and service.
We have had a great experience with Brown Haven. This is from the first meeting until our final walk thru. During the construction, we were kept updated on the process and if there were any questions and/or problems. All of the Staff have been so helpful and prompt to answer any questions or concerns we have had. A special "shout out" to our Construction Leader Clayton. He has been totally awesome! He has kept us updated and listened patiently while we vented wth any concerns. Clayton's suggestions, with attention to detail are so appreciated! I do have concerns with a couple of subcontractors that were used on our home. As I feel so great about Brown Haven, I wish their contractors paid as much attention to their work. I do know our situation maybe somewhat different than other new home owners, but wish we had spent more time on the "final walk thru". I have a few suggestions that I will share with Brown Haven. We had visited other builders and contactors, but were impressed with the Staff and quality of workmanship and building materials of Brown Haven. Our home plans were adapted to what we wanted for our dream home. THANK YOU BROWN HAVEN!
Respondent had no comments.
Excellent company. Fast build, great communication. Very happy.
There were alot of issues along the way. If I knew the person well, I would likely not reccomend Brownhaven. I recommend your design coordinators to come take a look at our house to see the finished product. I would be intersted to see if what we all envisioned was delivered.
We had a great experience working! Everyone we worked with was knowledgeable, professional and attentive. And QUICK!
Respondent had no comments.
Respondent had no comments.
Overall, the build process was a good experience, from picking out and altering a floor plan through the end of the build. There were some frustrating moments during the build though. The main problems stemmed from not being notified about delays in the process, or being told certain things would be taken care of within a specified time for them not to occur within that time frame. Instead, it was weeks later. All in all, when looking back, the guidance provided from the beginning, through selections, and receiving keys to our new home were very good.
Respondent had no comments.