Brown Haven Homes

May 2026Gilmer

Overall Rating: 5.0 / 5

We love our new home. Brown Haven has been very responsive in all phases of the process, from sales, build and warranty. Due to the speed of the build, we did feel some of the craftsmanship details were missed. But the turn time was amazing and the portal was fantastic keeping us up to date. There are some imperfections but overall it’s wonderful. The warranty department has been working with us on some minor things and spent quite a bit of time to correct some cosmetic things as well as some small fixes. They did show their integrity early on by providing an extra perk as some of the material came in less than budgeted for. We would highly recommend Brown Haven homes to others and have already referred them. They are one of the few builders that actually respond and are eager to build your home. We walked in unexpectedly and they graciously accommodated us and from start to finish built us a new home in well under a year. Construction took 4.5 months, which is phenomenal. Matt, Cody, Alyssa and Ben have been a pleasure to work with and have made us feel welcome and part of the Brown Haven family all along.

May 2026Henderson

Overall Rating: 5.0 / 5

Starting with process, we appreciated the cost model Brownhaven uses for a semi custom home. From what we read, managing costs can be a challenge but with Brownhaven we had a good grasp from beginning to end about what we would pay. Second, staff were excellent. Working with Chris in the lot search to Angelica in design and finishing with Sam through the construction - everyone was professional and demonstrated great passion in the process.

May 2026SYL- Macon County, NC

Overall Rating: 5.0 / 5

Everything was great throughout the process, however there are still a few pending things that im waiting to hear back from our construction manager that were discovered at the walk through which was at the end of April and need resolution. Everyone has been kind and knowledgeable. Just waiting on this one last thing.

May 2026Union

Overall Rating: 4.0 / 5

Respondent had no comments.

May 2026Transylvania

Overall Rating: 4.0 / 5

Mason our Project Manager was responsive and caring. We were not capable of choosing all the design options in the time available and would have changed some of the outcome particularly in the cabinetry. We were not completely satisfied with the design offerings, especially for the kitchen offerings that are "builder grade" instead of higher grade options. Construction was timely and solid but the finish carpentry and painting left something to be desired. Still dealing with an electrical issue.

May 2026Pickens

Overall Rating: 3.0 / 5

Respondent had no comments.

May 2026Gilmer

Overall Rating: 5.0 / 5

Respondent had no comments.

May 2026Greenville

Overall Rating: 5.0 / 5

My experience with Brown Haven Homes has been great! Everyone has been responsive to every question I had along the way. The process of having a home built would normally be hectic and stressful. But, not with Brown Haven Homes.

May 2026Marion

Overall Rating: 4.0 / 5

It was great!

May 2026Buncombe

Overall Rating: 4.0 / 5

Building our new home with Brown Haven Homes was truly an exceptional experience from beginning to end. From our very first interaction, their entire team made us feel welcomed, valued, and like we were becoming part of a community rather than just building a house. The culture at Brown Haven is warm, fun, and genuinely people-focused, which made the entire process enjoyable and exciting. A huge part of our positive experience was our Project Manager, Chris. Chris was incredibly attentive, communicative, and professional throughout the entire build. He kept us informed every step of the way, always making sure we understood the process and felt comfortable with what was happening. Building a home can feel overwhelming at times, but Chris consistently gave us confidence and peace of mind through his transparency and dedication. One thing that really stood out to us was Brown Haven’s commitment to customer care even after construction was complete. During our walkthrough, the warranty staff took time to meet with us personally and reassure us that we would continue to be supported long after move-in day. That level of care meant so much to us. Even months after our home was completed, Chris has continued checking in regularly to make sure we are loving our new home and to ask if there is anything else he or the team can do for us. That kind of follow-through is rare and speaks volumes about both Chris and the entire Brown Haven team. We are beyond grateful for our experience and would absolutely recommend Brown Haven Homes to anyone looking to build a home with a team that genuinely cares about their clients long after the building journey is over.