Brown Haven Homes

October 2026Pickens

Overall Rating: 5.0 / 5

From design to build process it was an enjoyable experience

October 2026Pickens

Overall Rating: 5.0 / 5

Very happy with our home. Zach, Chaiz and Justin are responsible, quick to respond and great to deal with. This is our second home with Brown Haven and satisfied with our decision to build with them.

October 2026SYL- Graham County, NC

Overall Rating: 5.0 / 5

Respondent had no comments.

October 2026SYL- Macon County, NC

Overall Rating: 5.0 / 5

Excellent experience, the construction leader Kolby has been the best to work with and any questions were answered promptly and any issues were addressed quickly

October 2026Gilmer

Overall Rating: 4.0 / 5

There were a lot of items we loved about Brown haven homes. We thought the overall experience was good. Here are a few areas of opportunity: The selection process was great - however the selection of features are quite dated. We purchased a floor plan identified as “modern” however all the included features were dated designs. It required constant up charge to truly make the home “modern”. We understand that contractors were used to build but slight changes came at a hefty cost. Ex: square outlets, painting of cabinets, fixtures etc. What we really enjoyed: the responsiveness at all stages of the process, the My HomeBuild app, addressing of concerns and working together.

October 2026Henderson

Overall Rating: 3.0 / 5

Respondent had no comments.

October 2026CHA-Rhea County, TN

Overall Rating: 3.0 / 5

My overall experience with Brown Haven Homes started with a professionalism and follow up to do their jobs was atrocious. It took months to get this project started and it shouldn’t have. It was a horrible experience and I do mean horrible. Their suggested finance company with Brown Haven owns it’s about 67% of pushed we’re not give them answers was rude and condescending. Now we’re gonna get to the building part of this home Bryce did an amazing job. Every inspection passed the first time except the Deck and the inspector wanted something stupid done. Brown Haven hired some painters that were very low on the par scale. It is a sloppy paint job. Bryce spent days over here marking the mistakes they made, and it was just too many to fix they slop paint they ramp paint down sides, their lines on their edges look like a jigsaw puzzle. They’re here there and everywhere all of the final touches. Bryce did an amazing job getting them done him have to sleep at a hotel in the area to make sure it was done right the painting would require a lot of work to fix a lot of sanding now I’m to Michael since we have closed and moved in. We had a couple minor issues and he was right on them immediately. overall, once we got through the purchasing process, the construction process has beenp flawless the great crew on their finish braiding of the yard. They use Dirt they got for free. It’s all clay and rock did not bother moving any of the rock still there you’re such a thing is a rock lake that farmers use I’ve used them. They did nothing but complain because they weren’t making enough money. I personally paid for three loads of topsoil that they sent in advance they would spread. They’ve got it 6 6 or 8 inches deep in the front yard, which is not that big and none in the side or backyard. They were always in a hurry and complaining about the budget and their work showed it.

September 2026SYL- Jackson County, NC

Overall Rating: 5.0 / 5

Brown Haven did an amazing job on our new home! Natalie was so wonderful and patient with helping us design our interior and exterior design to perfection. Bret kept us well informed throughout the project and took care of all our concerns with professionalism and swift response. We loved the weekly update on our personalized home website and they lived up to their price promise as advertised on their website! We highly recommend Brown Haven to build the home of your dreams!

September 2026SYL- Macon County, NC

Overall Rating: 5.0 / 5

We had a great experience- from the first time we walked into the showroom in Sylva until we were handed the keys!

September 2026McDowell

Overall Rating: 5.0 / 5

just u so you know a little background about me, i am on the older side which is normally a good thing for having experience on your side. we have built three new homes and helped physically build others. so was a little on the worried side when starting to look for a builder.