Respondent had no comments.
We have purchased a few homes and we can truthfully say this has been our best ever experience
We have really enjoyed working with you and appreciate the kind feedback! We hope you make a lifetime of memories in your new home!
I chose a already built home and although very beautiful, there were so many little messy details they left behind when I moved in. Little but obvious things. Again the house is beautiful, but its the detailss..
Thank you for taking the time to let the team know how they did. We'll review your response with them!
Respondent had no comments.
Wayne was incredible along every step of the way and we loved working with him. Would highly recommend anyone looking for a home to speak with Wayne and consider Capital Homes.
Thank you for taking the time to let us know how our team did! It has been such a pleasure serving you. We hope you have a wonderful summer in your beautiful new home.
Respondent had no comments.
From the beginning of the process to the end, the team at Capital Homes was professional, knowledgeable and responsive. I love my new home.
We couldn't be happier that you are happy! We have enjoyed being apart of this journey with you and hope you enjoy your beautiful new place!
My family and I are happy in our new home, grateful to have chosen capital home ❤️
It's been a pleasure serving you! We are so happy you love your new home and hope you enjoy it for many years to come!
I was disappointed with the home buying process. My representative, Allen, was often unresponsive and disorganized. I frequently had to rely on Bryon, the neighborhood representative, to resolve issues. Allen, Bryon, and Billy (building supervisor) were often on different pages, and I had to remind them of decisions throughout the build. The plans I received had to be modified, and even at the pre-construction meeting, they differed from what I was given. During construction, I had to point out missed items, like the ethernet being installed on the wrong wall. Now that I've moved in, some items still aren't working properly, such as the prewired ethernet in my home office and a missing light switch per the signed plans from September 9th, 2024. While the quality of the house and construction is great, the poor communication throughout the process was frustrating and could have been much better.
Thank you for sharing this with us. We’re sorry to hear that things didn’t go as expected. We truly value your feedback and will be sure to talk with our team so we can address this and work toward a better experience moving forward.
Purchasing was slow but we understood partly since it was during the holidays. Staff that came to the home were very helpful and took their time with us. Lindy was very helpful as well. Joe was my personal favorite. So very thoughtful.
Thanks for your feedback! We'll share your thoughts with our team. Wishing you many happy moments in your beautiful new home! We’re grateful to have been part of your homebuying journey.