4.4

Move-In Experience Survey (30-90 days post move-in)

62 CUSTOMER REVIEWS

  • 5 star

    68.1%

  • 4 star

    31.0%

  • 3 star

    0.9%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

4

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Northshore Bldg II, December 2019

5

Liked Most

By satisfaction of person who referred me to this community.

Would Change

Solid construction inside and out (terrace)

Elements @ Manning Bldg2, December 2019

4.5

Liked Most

The finishes/ look of the condo, the price was reasonable.

Would Change

Best- layout and finishes of condo, price. Worst- my second sales rep (Riley) was extremely slow to reply to emails and I would often have to email him multiple times before I would get an answer to my question. He neglected to change my walk through date when requested over a month in advance resulting in my possession date being pushed back a week. He neglected to tell the builders I did not want bedroom and bathroom shelves up which had to be taken down after my walk through. He neglected to tell the builders to install the blinds in my bedroom and patio windows which had to be installed after my walk through. My first sales rep (Jeff) wrote down and had me sign for the wrong underground parking stall from the one I had chosen (this issue is still unresolved and have been waiting over a month to hear from management about this issue).