The experience for me with Caviness and Cates Homes has been extremely positive. The entire process, from selecting my design to the closing went smooth and well-managed. Most importantly for me was their great communication with me. Everything was well explained, no confusion and seamless. Communication with the builders team was also clear and responsive, even after my closing. They were accurate as far as completion date and kept me informed during the whole process. While the overall experience was a positive one, an area where the builder could improve would be the back yards of the homes where the land is not level in many areas. The ground could have been grated better and top soil added as mine is hard clay . Based on my experience, Caviness and Cates is highly recommended as a great builder.
Thank you for taking the time to write this review and provide feedback! We will ensure this is presented to our team so we can continue to improve. Welcome home!
Poor transition experience. Too many things just left unexplained and getting a response is like pulling teeth.
Had a little bit if challenge between agents and communication. However, experience with C&C has been fantastic and responsive
Thank you for taking the time to complete our survey! We’re glad you are loving your neighborhood.
Respondent had no comments.
Numerous things were taped in our inspection and a lot were not repaired. Baseboards throughout the home were chipped and had wall paint on them. Expressed a major concern of the drainage/flooding. We had the best drainage person in the area come out and tell the project manager the only way it can be corrected. C&C did something completely different and never notified us what was being done. Flooding is still terrible in our front and back with our fence posts already eroding within a month. Water is flowing down our property like a river during heavy rain and is going straight to the main road which I would say will be a major issue with the city. All of our neighbors feel the same way and we just want it fixed so we don’t have water from the top of the neighborhood flowing through our yard/property.
Exceptional service , beautiful home and amazing people.
Overall we’ve had a great experience with Caviness and Cates - from Homer with TRG Realty to Michelle at the design center and Rich the superintendent. Everyone was extremely responsive and helpful throughout the building and buying process. After closing we had one minor issue that was resolved within a few days through the warranty team. I’d highly recommend Caviness and Cates to anyone looking for a well-built home.
As a new homeowner, the representatives I worked with have been extremely helpful and knowledgeable. They made the whole process easier then I thought possible.
We’re excited to hear that your first home buying experience was simple! Welcome home!
Mason, Carol and Val couldn’t have been any greater to work with! This was a great experience from the start of picking out the lot till closing. We are pleased with everything from workmanship, options and approved design changes. This is an excellent team & highly recommended
All in all the purchase of our new home was a great experience. This was our 3rd new construction home we have purchased, and thus far the best builder we have had the opportunity to purchase from. The attention to detail placed forth in the building quality, ease of communication with key personnel, and the overall community of the home were all key to the great experience provided throughout all phases of the purchase. We appreciated the pre walk-through by the builder where they identified 95 percent of construction discrepancies prior to arrival, and the ability for ourselves or realtors to reach out to the builder/selling realtor to address questions, prices, or issues! Keep up the great work!